Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
ServPro did an awesome job dealing with our water damage. Luke & Brandon were extremely helpful and friendly. Highly recommended!
Toby and his crew were outstanding from the 1st contact, to quote, their followup, communication about timing, and the process of the job! Sara and Brandon did an absolute amazing job cleaning up the 10 year vacant property and restoring its' original beauty and charm! Would absolutely use and recommend this division of SERVPRO again - by far some of the top service we have encountered in a long time in BC!
Servpro was great ! I had some mold in our attic that was prior some renovations that corrected the problem however some mold and black wood was visible i some areas. The work was done the next day I called and it looks like the installed new wood ! I can't beleive the difference. Servpro was in and out the same day at a reasonable price. We sold our house with the condition to correct the attic area and thanks to their speed and outcome, the deal closed today after inspection. And special thanks to Steve for your great service and follow through !
I just want to give Rich and his team at Servpro a big thank you for all they did to remove everything at my parents home, I know it must have been quite the task, but you Rich was very accommodating, and because being in Campbell River you helped me a lot in this transition.Thank you again with your team for making this possible. My recommendation for Rich and Servpro, come highly recommended.
Steve and Sara , plus plumber Les, took care of the slow leak that had stained our kitchen ceiling in six working days. Rich provided a detailed work plan and estimate before they began and scheduled the asbestos testing which is required in houses built prior to 1991. Steve and Sara minimized the disruption by letting us know when they would arrive each day and how long they would be, as replacing dry wall is a multi phased project from the installation, to the painting, sanding and final textured coat with drying time required between the steps. Steve did a fantastic job blending and texturing the ceiling which was one section of a larger expanse. There's no tell tale lines. They also went to great lengths to cordon off the area every day to minimize the spread of dust and protect our cupboards and flooring. Job very well done.
Servpro helped us repair some extensive water damage throughout our house. They were amazing and very timely. Doug is super knowledgeable and lovely. He helped answer a lot of our questions regarding the house, and made many helpful suggestions for us. He is one of the most knowledgeable people we’ve met. Another company had advised us to replace our floors and Doug was quick to point out the mechanism of the flooring and that they did not need replacing. Servpro was understanding and worked around our budget, giving us many options to help us save. The entire team is amazing and super supportive. Brad is also wonderful and even made us a whole floor plan for a 4000sqft house as a favour when he heard we were trying to get one made. Steve and Sara did flawless work on the house and Left everything nice and clean. Overall a great experience during a rough time. This team was a gem to work with. Thanks again to Doug for babysitting us through the whole process!
As a Property Manager in Penticton, BC, I have now used ServPro on two separate projects, and I can confidently say they will be my first call going forward for any restoration or remediation work. The first project involved flooring replacement after a water intrusion issue. ServPro had the work assessed, quoted, coordinated, and completed in under 10 days, which is extremely impressive in property management. The second project involved odour remediation in a home, and once again, they had everything quoted and completed in approximately a week. What truly stands out is their communication, professionalism, and integrity throughout the entire process. They are easy to reach, responsive in urgent situations, and consistently provide quotes and updates in a very timely manner. Their team — including the vendors and trades they work with — has been excellent to deal with from start to finish. In this industry, reliable communication and follow-through are everything, and ServPro absolutely delivers. I could not be happier with the level of service I’ve received and highly recommend them to anyone in Penticton or the South Okanagan needing restoration services.
When I first contacted Servpro regarding an estimate I was fortunate enough to connect with Ryan. What an asset to the Servpro organization. He was friendly, knowledgeable and engaging. He is the primary reason I chose Servpro for the work I needed done. Brad, Project Manager of Servpro Okanagan Valley was timely with his estimate and follow up. Doug and Mac were the professionals that attended my home to do the treatment in my attic. My job was time sensitive due to selling my home and they adjusted their schedule to accommodate. They kept in touch regarding when they would be arriving; even arriving a bit later to fit my schedule that day. They were friendly, explained the process, performed the treatment in a timely manner and did before and after photos. I would highly recommend Servpro to meet your clean up, restoration and remediation needs. They provided excellent service.
We had 5 companies come out and quote us to remove the mold in our attic and never felt 100% confident in their recommendations and ultimately didn't hire them. After doing more research and reading every google review, we decided to have Doug from Servpro out to give us a quote. Within the first 5 min of talking to him, we knew he was our guy. He was kind, honest, humble, professional, knowledgable and most importantly trust worthy. Today he completed our remediation and wow, we are so happy with his work and service. Him and Mac did an AMAZING job and I would HIGHLY recommend these guys to anyone. THANK YOU, THANK YOU, for working in my 45 degree attic today with smiles on your faces and going above and beyond for us; we really appreciate you both!
