SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lake Havasu City / Bullhead City / Kingman
Our Google Reviews
(928) 855-9111
4.7
(60 reviews)

Service Areas

Lake Havasu City, AZ | Bullhead City, AZ | Kingman, AZ | Fort Mojave Indian Reservation, AZ | Yucca, AZ | Signal, AZ | Wikieup, AZ | Topock, AZ | Oatman, AZ | McConnico, AZ

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We had a great experience with Corey and really appreciated his communication from start to finish. Our appointment was originally scheduled for Monday, but Corey reached out ahead of time to let me know that the main carpet cleaning machine on his van was temporarily out of service. He kept me updated, explained the situation clearly, and was still able to make arrangements to complete the service on Tuesday using his portable equipment instead. I really appreciated that he communicated proactively rather than leaving us wondering what was going on. The service was for one bedroom, approximately 10’ × 10’. Corey arrived right at 8:00 AM and was finished around 8:45 AM. My dad texted me afterward specifically to say that Corey did a great job and was very courteous. Corey’s pricing was also very reasonable and fair, especially considering the quality of service, communication, and professionalism throughout the entire process. What stood out most was the combination of communication, punctuality, professionalism, fair pricing, and follow-through. Equipment issues can happen, but Corey handled the situation extremely well, kept us informed, showed up exactly when expected, and still made sure the job got done right. We would definitely recommend Corey and would be happy to use his services again!

MK’s Helping Hands Pro Cleaning

Hi adrianne

Kyle Abal

Daniel from Servpro was awesome and very professional. He was kind, friendly, respectful and went above and beyond his duties. He deserves a big prize

Rosey Ponce-Weber

Classy people. Spoke with Jon and he couldn’t have been more accommodating. I would recommend this company just based on his treatment of people. Patrick Nunez Globe Life

Patrick Nunez

I recently had my carpets cleaned by Servpro. Cory made the appointment advised me of what to expect. Service was prompt. I was worried about a few stains and he had already assessed them and was effectively treating that problem. I was very impressed with the outcome pleased with the cost and I’d highly recommend SERVPRO for your carpet cleaning needs.

Cindy Castell

OUTSTANDING water mitigation team My experience with SERVPRO cleaning up and drying my flooded home was spectacularly brilliant! SERVPRO’s water mitigation team of Ethan, Caleb, and Luis were courteous, punctual, proficient, diligent, and hard-working, Oh, I left out expeditious, as they finished the work of water measurements, photos, packing and moving stuff out of the way, removing floor boards and drilling holes for drying, removing an entire great room laminate floor (even under the piano), removing a drenched carpet from a walk-in closet (after they removed the closet contents) and placing many fans and dehumidifiers throughout my home, all in less than six hours. I didn’t have to lift a finger! The follow-up work of Jason and Ethan was exceptional. One or both came by every day for the next three days to meticulously monitor water levels, ensuring that the house was drying properly. During follow-up, they would move fans and dehumidifiers around as needed from areas that had dried to areas that still had moisture. When all was dry except for one wall area, they removed the equipment except for two fans. I must add here that SERVPRO cares about safety as they duct taped the equipment power cables to the floor so nobody would trip on them. Now that’s professional! The next day the manager, Adam, thoroughly inspected my home. Water measurements were zero everywhere! He removed the last two fans and did some last minute clean up. Oh, yes, photos were taken each day of follow-up as well as day one of mitigation, so the whole process was well documented. SERVPRO is super organized, that’s for sure. My AAA insurance desk adjuster recommends SERVPRO. He says SERVPRO works well with insurance companies. The field adjuster who inspected my home also recommends SERVPRO. He says SERVPRO is competent and trustworthy. And I *highly* recommend SERVPRO because SERVPRO is perfection! I look forward to SERVPRO handling the reconstruction now that my home is dry. PS: I had used a different company for the water extraction. Dreadful experience. I fired him and hired SERVPRO for the water mitigation. Therefore, not only do I enthusiastically endorse SERVPRO, I strongly urge that you do *not* use any other company. Other companies may actually damage your home instead.

Randi Novak

The job isn't even completed yet, and we are beyond impressed with the customer service and attention to detail Devon & the SERVPRO team has shown us. Would use these guys again in a heartbeat!!! Thank you!!

RISE Companies

Immediate and excellent service even on Sunday. Adam, Jason, Gavin, Brodie and Luis were so kind and professional to our tenants. We were relieved to know we were in good hands.

Margaret Hughes

This company is the only call you need to make if you want expert friendly caring customer service, just for starters. Ok when you are in dire straights in the throws of a catastrophic event call servpro Havasue. Alex answered the phone was so kind and listened and reassured me they will be here as soon as possible and they were. They showed up in force, ready to take control of all aspects of this situation like worker bees!. I was in shock about my house flooding. Everyone of them were competent knew what needed to happen and got it done. They were all so polite and caring about me and my house and my stuff. They took me by the hand and reassured me and helped me thur it. They all worked together like a machine and they all knew their jobs and handled everything. Gavin was efficient knowledgable and by the book, Jose, my god such a hard working guy! Luis, Jason, Caleb all so great. I feel so lucky to have Adam always ready to help with any and all things I needed to know and answer all my endless questions! With no surprises. I am grateful for this co. Dont waste your time or money on calling anyone else. Servpro in Havasue will get your job done right. This is how you run a company. Janet. Bullhead city

Janet Dennis

About Us

SERVPRO of Lake Havasu City/Bullhead City/Kingman & surrounding areas, is located in the heart of Lake Havasu City and has been for over a decade now.  Our franchise is locally owned and operated by the Wilhelms.  Together they proudly employ a dedicated crew that are highly trained and certified in property damage restoration.  Technicians study, Certify, and are fully trained & understand restoration and are ethically upheld to the IICRC (Institute of Inspection Cleaning and Restoration Certification) standards and best practices in all categories of cleaning and restoration.  Our franchise specializes in the cleanup and restoration services for Commercial and Residential properties affected by fire, water, sewage backups, mold remediation, trauma cleanup, bio hazards and asbestos abatement, Vandalism Restoration, Building Board Ups, Esporta Cleaning Systems, Repairs to damaged premises, Disinfection Cleaning, Remodeling, and more. Once proper mitigation is completed, we are equipped and more than happy to handle the reconstruction process as well.  Getting you back to pre-loss conditions, "Like it never even happened." SERVPRO pricing is held to a matched set of costs allowed within Insurance Preset Standards as well, so no price stabbing charges done within our Services. 

SERVPRO is the cleaning and restoration brand that you know and trust.  We make it our goal to be the premier restoration and cleaning company in Arizona, by exceeding customer expectations through our compassion and professionalism, because here at SERVPRO, we believe that we are only as good as our last job.  

Committed to Mohave County, La Paz County, Earp, Ca, and surrounding areas within the Tri-State Area. SERVPRO remains here for you 24/7 and live by the standard that when we get a call for help, we respond within 1 hour, will be on site within 4 hours and we access & report the outcome and mitigation within 8 hours, to your insurance Agent. 

SERVPRO of Lake Havasu City/Bullhead City/Kingman supports local events in our Tri-State area to include donating cases of water bottles during the Walk for Cancer Awareness, Hospice of Havasu, The Salvation Army and many more.  SERVPRO participates in local events, we are also member's of the Chamber of Commerce Entities within the Tri-State Territories as well.   

SERVPRO is the built of many skilled teams and many talents within the Cleaning & Restoration brand that has been around since 1967.  We have the solution to your problem! No job to large or small...

If you would like to schedule service for your home or business, please call today!

Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Greg & Deborah & Joshua Wilhelm, Adrianne Tilaro
Owners of SERVPRO of Lake Havasu City / Bullhead City / Kingman

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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