Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fayetteville, Springdale South, North Washington County
Our Google Reviews
(479) 419-5544
4.8
(212 reviews)

Service Areas

Lowell, AR | Sonora, AR | Spring Valley, AR | Habberton, AR | Mayfield, AR | Blue Springs Village, AR | Pilgrims Rest, AR | Wheeler, AR | Fayetteville, AR | Springdale, AR | Rogers, AR | Van Buren, AR | War Eagle, AR | Johnson, AR | Tontitown, AR | Elkins, AR | Elm Springs, AR | Harmon, AR | Cedarville, AR | Mountainburg, AR

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Restoration

Sewage is one of the most dangerous water damage events that can happen to your home or business.  The water is grossly contaminated and may contain fungi, bacteria, and viruses, many are disease-causing.  Special training and equipment are required to safely restore your home or business.  SERVPRO of Fayetteville, Springdale South, North Washington Counties will inspect the contaminated water to determine the category of water and safely restore your home or business.

The IICRC defines water in three ways

 Category 1: "Clean Water"

This is water from a sanitary source.  Category 1 water does not pose a substantial risk from exposure if addressed in less than 48 hours.  Common examples are a broken clean water supply line or overflowing sink.  Category 1 water, if left untreated can quickly escalate to category 2 or 3 water.

Category 2: "Gray Water"

This water has significant contamination that could potentially cause discomfort or sickness if ingested. Equipment discharge is a common source for category 2 water.   The discharge may contain detergents or other chemical wastes.  Examples include dishwasher/washing machine overflow, toilet overflow with no urine or feces.

Category 3: "Black Water"

This water is grossly contaminated and may contain pathogenic or toxigenic substances.  Ingesting Category 3 water could cause severe illness or death. Avoid any contact with “Black Water”.  Sources for category 3 water could include flood waters, water from beyond the toilet trap, water with feces, or standing water that has begun to support microbial growth.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

ServPro recently restored a bedroom for after the room had sustained water damage. They replaced sheetrock, insulation, and flooring. The work was done quickly and the outcome exceeded expectations. Communication with the project manager, Crystal, was excellent. I highly recommend this team to anyone needing their services.

Dale Walling

This team is absolutely amazing! They were professional, friendly, helpful, courteous, caring, and so very good at what they do, and most of all they were sympathetic to our disaster and helped us get back to where we can feel normal again. Thank you Tracy, Cambrie, Matt, Brandon, Ron, and Galbert!

Randy Kunce

Crystal Eubanks was the project manager for my job. She did an excellent job! She communicated every step of the way and made sure I was happy. Thank you Crystal!

Darielle James

The team at ServPro was fantastic! We scheduling deep cleaning services after discovering odors we hadn’t anticipated in our house we had just purchased. Tracy, Cambrie, Matt, and Braxton were thorough and had such wonderful attitudes. We really enjoyed our day with them. They took a situation that was very stressful for us and offered empathy and handled the job very well. We felt cared for. The odors improved immensely after their cleaning. It wasn’t a cure-all, but it was huge progress forward. The entire team was willing to tackle any job and they did a fantastic job! There were some things about the quote from the saleman that didn’t line up, like stating that the floors would be steam cleaned and the team would be able to stay to clean for as long as necessary didn’t quite line up with the project that was actually completed. But, we still felt the value was worth it for the amount of time and cleaning done in the main parts of the house. They focused their efforts extremely well. We really breathed a sigh of relief after having this team come out. They were a bright spot in a very hard transition.

Ashley Sutterfield

Chris and Ethan were incredibly helpful and friendly on a Sunday when our house had a plumbing backup and flood. Highly recommend!

Haley Anderson

Ethan and Chris did an awesome job when our toilet flooded and flooring needed replacing. Great service on a Sunday

Joe Weinsinger

I can’t say enough good things about my Servpro team! Big shoutout to Curtis, Heather, Tracy, and the whole crew!! From start to finish, they were incredibly kind, genuine, and so helpful during what could have been a very stressful situation. They walked me through every step of the mold remediation and packout process, made sure I understood everything, and kept communication clear the entire time. I always knew what was going on, which gave me so much peace of mind. They were professional, respectful of my home, and truly cared about doing the job right. Their positive attitudes and support made all the difference. I’m so grateful for their hard work and would absolutely recommend this team to anyone needing restoration services!

Athena Hays

Luis did an amazing job cleaning the carpet in my RV. He was professional, thorough, and paid great attention to detail. The carpet feels so clean and fresh now, and the whole RV feels renewed. I really appreciated his hard work and friendly attitude. I would highly recommend Servpro and Luis to anyone needing excellent carpet cleaning service.

Annie

Chris and Jesse were awesome! Highly recommend Servpro for your remediation needs!

Patrick Bannon

About Us

SERVPRO of Fayetteville/Springdale understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO Fayetteville/Springdale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Fayetteville/Springdale can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for Downtown Austin/Team Jones.

If you would like to schedule service for your home or business, please call today! (479) 419-5544

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust!

David D. Jones
David D. Jones
Owner of SERVPRO of Fayetteville, Springdale South, North Washington County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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