A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Conway & Faulkner Counties
Our Google Reviews
(501) 328-3301
4.9
(100 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

James was professional, helpful, and made the whole process easy. I really appreciate his kindness and willingness to help. Highly recommend SERVPRO.

Lariette Pifer

I recently had water damage in my home and contacted SERVPRO for restoration services. From the initial phone call through the completion of the job, James was professional, responsive, and knowledgeable. He arrived within an hour of my initial call, explained the restoration process clearly, and kept me informed every step of the way. They treated our home with care and were respectful, courteous, and thorough throughout the project.

Emily Hanson

We had a flood two weekends ago (10 pm) and Servpro was there the next morning (on a Sunday) to start the process of drying our floors and baseboards. James was very friendly and explained the entire process to us. Definitely recommend their services.

Megan Cox

Excellent service, professionalism and all around nice guys, James and Antwan! Explained everything very well and kept me informed all the way thru the water damage clean-up process. Would definitely use ServePro again!

Terri Newsom

James and Devin was great in all they did. Was glad we had them on our team. Taylor was great answering all our questions and watching out for everything. Thanks

Debbie Bartrow

Reached out to Servpro of Conway on a Monday afternoon and they made arrangements to have someone out the same day, they were very accommodating to my work schedule as well! Trent, Devin, & James were all very professional, knowledgeable, and super efficient on getting my water damaged addressed and cleaned up, they made sure to be very respectful of my things when moving them around! I would highly recommend them to anyone!

Megan Brewer

We are very impressed with Michelle and Devin they were very professional, friendly, and fast at their job. They worked great as team to get the job done. I would highly recommend them to anyone needing this service

Lester Marter

James at ServPro did a great job taking care of us when our water heater ruined our wood floors. I hope I don’t need him again, but if I do I’ll definitely call Conway ServPro. They worked great with my insurance too!

lsmith0287

I had 18 fans and 2 dehumidifiers in my home for 5 days due to a water leak. The process was made easier BECAUSE James and Devin were soo sympathic and caring for my feelings. Servpro is a very professional business with their outcome to be the best it can be for their customer.I will recommend them to anyone. Thank you James and Devin!!!!!!!!

Pennie Barlow

About Us

Since 2005 SERVPRO of Conway & Faulkner Counties has been helping the surrounding communities. Many customers have called us to help restore their properties. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Conway & Faulkner Counties is committed to our community. Owner Terry Hammons and our leadership team our invested in our community and our community needs. As we've grown our mission has never changed. We serve the people, the businesses and organizations of Conway and the surrounding areas that help make our community great.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Conway & Faulkner Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Terry & Tesha Hammons
Terry & Tesha Hammons
Owners of SERVPRO of Conway & Faulkner Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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