Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Madison County
Our Google Reviews
(256) 533-5335
4.8
(176 reviews)

Service Areas

Huntsville, AL | Madison, AL | Redstone Arsenal, AL | New Hope, AL | Owens Crossroads, AL | Gurley, AL | Triana, AL | Harvest, AL | Hazel Green, AL | New Market, AL | Meridianville, AL | Toney, AL | Gurly, AL | Moores Mill, AL | Brownsboro, AL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Madison County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

William and his team did a great job. Very professional, polite, respectful, worked hard and we would definitely use them again. The subs were likewise respectful and did a great job. William is a very good representative for this company.

JAMES MARTIN

Servpro of Madison county did a great job of mitigation for the water damage in my home in Owens Cross Roads, Al. Seven rooms were affected and Crew Chief Ximena Avila and Nelson Nevas and others did a wonderful job drying out multiple rooms and removing the damaged cabinet in the kitchen. We have an electric wheelchair user in the home and my father who is 94. They were very careful in the placement of the fans and taping down all the cords to lessen the chance of accidents and falls. Thank you for your help and professionalism in a job well done!

Dana Anderson

After a leak left water in a bedroom and bathroom, Servpro, specifically Jordan and Kait came out. They took measurements and setup the drying equipment. The rooms are dry now. They were always on time, were in and out quickly, and did a great job.

Charlotte Edgeworth

Ximena Nevis has exceptional customer service.They were polite clean and very detailed they work was awesome and they was fast and professional highly recommend these guys for your next water damage and extraction services.

Savon Santana

EXCELLENT SERVICE AND WORK! GREAT CUSTOMER SERVICE!

rod stallworth

Jordan Pugh’s team did a professional job clearing out the debris from a water leak that we experienced. The water inlet to the toilet tank broke in the middle of the night and ran for several hours before we knew it. We called Servpro that morning and they were out that same morning and started cleaning up. I highly recommend Servpro for cleanup. The restoration team led by William Fowler did and outstanding job restoring our home to what we thought was better than before. William’s team was kind, courteous and very professional. I highly recommend Servpro to do your full cleanup and restoration

Tim Kavanagh

Hemana has done an amazing job at my house. She is a true leader and made sure everything was done in a timely fashion. She is reliable and communicative.

Sonia

William Fowler and his team did an excellent job. I am highly pleased with the results. I would use them again and recommend them.

J M

William was the project manager and his communication and help with recommendations and coordination of getting the work done helped my sanity through the process immensely!!

Anna Owens

About Us

Originally from North Alabama, Brad Lowery attended Hartselle High School where he participated in athletics and led the local Fellowship of Christian Athletes assembly. His passion for serving others guided him towards an appointment at the United States Military Academy at West Point where he earned his degree in Systems Engineering. After graduation, Brad was commissioned into the U.S. Army as a Field Artillery officer and spent 8 wonderful years serving his country in areas of peace and conflict.

After the military, Brad spent the next 12 years working in the medical device industry consulting with physicians and health care providers. Married to his high school sweetheart, Brad and Summer have three beautiful children attending school in Madison County and are very involved with athletics and community activities. Summer also enjoys supporting our local church and community. Currently, she supports the citizens of Madison County as a nurse anesthetist in the Huntsville Hospital Health System.

In 2019, Brad and Summer expanded on their commitment to serving Madison County and purchased SERVPRO of North & South Madison County. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened.”  

Bradley R. Lowery
Bradley R. Lowery
Owner of SERVPRO of Madison County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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