
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jackson and DeKalb Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had our basement sump pump stop working for us. We ended up with about 4 feet of water eventually. Our insurance company recommended Servpro along with a couple of other companies. We called Servpro and they answered right away. Tyler called back and made an appointment for an estimate. When he arrived he quickly put us at ease and got down to the business of the estimate. After he was done we paid our deductible and he put us on the schedule for remediation. When the day arrived Tyler, Dennie, Drake, and a couple of other guys showed up and got right to work. The amount of things they brought up from the basement was tremendous. They filled up a 10 yard dumpster and then a 30 yard one. They then got to work cleaning the water damage up. They left numerous fans running and a few dehumidifyers running in order to dry the basement. We can't be more pleased with the work they performed and would easily recommend Servpro for any water remediation.
Very professional and knowledgeable! Although I didn’t end up needing their services, they were incredibly helpful and took the time to answer my questions. If I ever need restoration services in the future, they will definitely be my first call!!
Great company! Tyler Arnold, Business Consultant Manager always so polite when he comes by our office we appreciate the information provided.
We appreciate Tyler, he did a great job at explaining and was for knowledgeable about what we needed. Thank you Servpro and Tyler!
I went through alot when it came to the fire in my home..Not knowing which way to go..Then I was told to call SERVPRO..and im so so glad I did. The first person to come out was..Tyler he was the best sweetest person ever took me on a journey with Servpro what to expect. Then the crew that worked on my home for three days..They were simply awesome..They answered ever question I had. They would stop what they were doing just to make sure I knew what to expect..Josh,Drake, and Dennie keep up the good work. They are truly what gentlemen are made of. Thank you SERVPRO for having thses good people on board..They help take alot of my fears away..I'll definitely use this company AGAIN! Lawana Pollitt
Drake Kelley, Denny, Josh Phillips & Charles Head were an awesome team. They were very helpful and courteous while working on our kitchen.
Great job
Great service even better people
Great people
