A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Panhandle
Our Google Reviews
(304) 263-0640
4.8
(36 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Jennifer at Servpro was outstanding to work with. From start to finish, she was responsive, professional, and truly cared about getting the job done right. She showed up when she said she would, communicated clearly throughout the process, and handled everything efficiently. You can tell she takes pride in her work and her business. I would highly recommend Jennifer to anyone in need of restoration services

Jerred Gray

Nathan was very knowledgeable about all the questions I had, and fixed our garage door without issue. Much appreciated

Garrett E

Excellent company, professional, hard working and very committed to the customers

Erika Sabadash

My letter to the Servpro in regards to the service they provided after my basement flooded. I don’t write emails like this, so when I send one you know I mean it. I just wanted to let Servpro know Mina, Marta, Tyler and one other Laborer who cleaned and organized my basement did an absolutely amazing phenomenal job! I’ve been talking about them all week. Please tell them a huge thank you! This ordeal was so stressful and overwhelming, but when Mina ( I hope that’s her name, it was difficult hearing over the fans) called out for me to come downstairs when all was finished I wanted to cry tears of joy when I saw what they had done. Please pass this email along to them so they know how much I appreciate what they did. I realize this is their job, but they did such a wonderful job that words cannot express my gratitude. “Above and beyond” is how I would describe their workmanship or work-female-ship. Thank you again! Tonya Fleming

Tonya Fleming

Corey and Clinton We’re absolutely amazing in the midst of our terrible crisis that my husband and I had while we were on vacation for our anniversary trip out of the country. They got to us very promptly and we were able to get in our home the day of our anniversary, which we were very grateful for. Corey answered all my questions and is professional and really went above and beyond for us as well as Clinton did too. Very grateful for all their help and hard work.

Julie Oakes

Kevin, Cindy, Mike and Robert - Thank you all for your quick response and professionalism. Your teamwork and customer service deserves more then five stars! Excellent service!

Nancy Jo Carrico

This 5 star rating is for Megan only - she did a remarkable job and helped us tremendously. Prior to her taking over our account I didn’t have a good experience at all with ServPro. Megan took over and was so responsive and made sure we were updated and got taken care of as soon as possible.

Debbie Nuckolls

Acominda was very helpful and efficient in getting our packout done today. She and her team did a great job.

Richard Sheres

Arminda and the crew did a great job.

Mary Allen

About Us

Local Experience With a Practical Approach

Kearneysville sits in the heart of West Virginia’s Eastern Panhandle, where rural properties, growing neighborhoods, small businesses, and commercial facilities all share the same need for dependable property care. SERVPRO supports that mix with restoration, cleaning, and construction services built around real-world problems property owners face.

What We Help With

Our work can include water removal and structural drying, fire and smoke cleanup, mold remediation, storm damage response, specialty cleaning, contents restoration, and reconstruction. Every project starts with understanding what happened, what areas are affected, and what needs attention first.

That straightforward approach matters in a region where heavy rain, changing temperatures, older buildings, and newer development can all create different property challenges. A flooded basement in a rural home may require a different plan than smoke cleanup in a business or repairs after storm damage to a newer property.

Focused on Clear Communication

Property damage is easier to manage when you know what is happening and what comes next. SERVPRO works to explain the process clearly, coordinate the needed services, and keep the project moving forward without unnecessary confusion or guesswork.

For homeowners, landlords, property managers, and businesses in Kearneysville, SERVPRO offers local support backed by restoration experience. Contact SERVPRO to learn more about our services and how we can help with your property’s cleanup, restoration, or repair needs.

Arthur V. Hall, Jennifer A. Lolli
Arthur V. Hall, Jennifer A. Lolli
Owners of SERVPRO of Panhandle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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