A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rock County
Our Google Reviews
(608) 754-7202
4.5
(56 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Their are not enough stars on your site to let you know how amazing & wonderful your employee's are. They come in with respect & help to clean up any mess that is put before them. They showed only love, concern & to do what was needed plus above & beyond. They treated myself, my home & "- my things" as all valuables & treasures. They cleaned, cleaned again & wrapped items with such love & care. The time they spent was professional, . loving & caring that eased this fire damage tragedy into a response that it will be OK, it can be cleaned, replaced & gave their own heart & soul to make it whole once again. I will forever be indebted to them for being my angels of mercy & taking total care of me , my home & all my things. Denise, Brandin, Jay, Greg & Dahlton you will forever be in my heart with love & respect.

Donna Galbrecht

Greg Lory delivered excellent customer service during a fire damage restoration project on my duplex in Beloit, WI. He provided prompt and efficient communication throughout the whole project. He kept my tenant and myself up to date on what was going on and what is expected. It made my life much easier during a stressful time. I would highly recommend this company and Greg to take on any services you may need. Thanks again!

Brad Nelson

Briyce, shawn and Rocky need a raise!! They have been wonderful! Super professional and efficient! Couldn't have asked for better at such a challenging time in our life. Thanks guys!

joan topham

We had a lot of damage at our place due to the tornado in June and had Servpro handle the work. Thanks to Greg, who stayed on top of all the repairs and communicated with us very well, the work was completed to our satisfaction. Greg did an outstanding job.

Judy Nicholson

Dana and Bubba and the rest of the crew were great. They were thorough and kind and helpful when I didn’t know what I was doing after a fire in my home. They cleaned carefully, and answered all of my questions. I really appreciate all of the Servpro group for their help and guidance going through this process.

Sharri VanAlstine

Denise and her team at ServPro of Rock County are amazing. Thorough, efficient, and quality cleaning are standards for them. They go above and beyond to partner with you, whether it’s noting repairs, adjusting for unexpected emergency cleaning, or keeping an eye out for safety. We love working with them regularly to ensure our campus is safe, clean, and ready for camp. We are so grateful for all they do for us!

Jessica Hopper

Christian and Denise and team were thorough, professional and kind. Great people to address my water leak issues!

Laurie Felder

I can’t say enough about the promptness and courtesy of the entire staff after rain got into my basement saturating my carpet and overflowing into the cement part of my basement. Christian and Brandon were amazing when they arrived for cleanup. They were in and out quickly and followed up over the next three days checking on the equipment they had left behind to complete the dry out process. Christian in particular was outstanding on his return visits. Highly recommend this company based on service received.

Barb Reilly

We experienced a 15,000 square foot water loss due to a sprinkler pipe busting in our homeless veterans program. ServPro showed up quickly with their equipment and began mitigating our loss. They also took the lead with the insurance company and quickly began working on getting our veterans back into their space. It was a major undertaking with many moving parts and complications. They adapted and overcame each with relative ease. I was toughly impressed with abilities in both water remediation and general construction to get it back to "like it never even happened." Dahlton, Denise, Bubba, Christian, and Brice showed up on a Friday night right after we called and jumped right into it. From the first night until the final clean up, they each were geared toward customer satisfaction and making sure that we were happy with each room and each piece of property in the entire area. They methodically cleaned and constantly communicated and received feedback. Dahlton kept us in the loop on every detail of the remediation and final clean up. He handled everything the exact way we wanted. Tim oversaw most of the construction and insurance negotiating marvelously. We could not be happier with the process or the results with our physical building as well as their hands on involvement streamlining the process with the insurance company. Most of all they are just great people! Thank you all so much! Our staff and our veteran's truly appreciate you going over and above!

Robert Nottestad

About Us

SERVPRO of Rock County was established by owners passionate about making a difference in their customers' lives. We understand the stress and worry that comes with fire or water damage and the disruption it causes.  Our goal is to minimize the interruption to your home or business and quickly make it "Like it never even happened."

Timothy Weber is our co-owner and President. After working in the industry for over 20 years for his family’s business, he has developed a love for the industry and has joined the SERVPRO brand. His credentials earned from the IICRC are many and impressive, giving him the expertise needed to lead the SERVPRO team.

Alicia Weber is our co-owner and Vice President. She has managed the business finances since taking over with her husband, using her accounting knowledge and business background.

Sarah L. Pope, Timothy & Alicia Weber
Sarah L. Pope, Timothy & Alicia Weber
Owners of SERVPRO of Rock County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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