A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Eau Claire
Our Google Reviews
(715) 834-3473
4.5
(67 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Got us in within days of calling to get our ducts cleaned for our new AC system! Antonio and his partner worked efficiently and quickly while at our house. Best prices offered in the area. Would use again.

Haley Barton

The workers were professional and knowledgeable. Their work was completed in a timely manner and the job was well done.

Debbie West

Antonio and Tyler were easy to have here; they did an excellent job cleaning area rugs and hall runners. Plastic floor covering was placed on garage floor, carpets cleaned there as opposed to exposing hard wood floors to moisture. Our carpets contain some wool and they treated all w care and efficiency. I am very pleased w ServPro’s professionalism and timely service. All exceeded my expectations. Thank you.

Kitt Duplessie

The men were very nice and fast. I appreciate their help. Thank you.

A. R.

Anikan and Jayna showed up and did a excellent job! I've worked for a property management over 15 years, and they hands down have done the best job of anyone we have hired. Really impressed with their work!

Cecilio Maynard

We had an emergency at one of our properties. It needed to have professional cleaners come as soon as possible. Service pro was not only very quick and friendly on the phone, but they were able to schedule service to be out to the property within an hour after calling them. They were able to complete the job in a timely manner and did an amazing job. I would highly recommend them.

Ricki Swan

The carpets looked and smelled amazing! These guys are great at what they do!

Marty Tuite

After the shock of realizing the basement had backed up with raw sewage & not having a clue as to how to handle the disaster the insurance company suggested SERPRO. They were at the house & on the job the following day . They were here everyday until the job was complete. We were informed on a regular basis as to what they were doing & going to do . It was an awful job that I wouldn't wish on anyone . Their positive & caring attitudes were key in our comfort that the job was being done right . Great people & I would recommend them before anyone else

Patrick Wells

Dustin was a huge help. Made a painful day alot easier with his customer service. Thanks for everything!!

Thomas

About Us

SERVPRO of Eau Claire understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our History

Owners Tom & Beth Hanaman realized their dream of owning a SERVPRO franchise when they purchased SERVPRO of Eau Claire in 2010, after many years of working in restoration under another franchise owner. Their children grew up in the restoration industry and now they are proud to employ one of their daughters, Abbigayle, as Operations Manager. Abbigayle has worked her way up within the company from production technician to office admin, then marketing, and now managing daily operations in the office. 

Committed to Our Community

We are a proud sponsor of an annual charity golf outing to help support a community non-profit.  Our golf event has benefited organizations such as Big Brothers & Big Sisters of Northwestern Wisconsin, Boys & Girls Club of the Greater Chippewa Valley, Feed My People Food Bank and Bolton Refuge House. We believe in giving back to our community and helping our neighbors. 

We are members of the Chippewa Falls Area Chamber as well as the Eau Claire Area Chamber of Commerce. We proudly support our community by participating in the area holiday parades as well.  

The SERVPRO Difference 

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Eau Claire can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of Eau Claire.

Our Certifications

IICRC Certifications:

  • IICRC Certified Firm
  • Water Restoration Technician
  • Applied Structural Drying
  • Applied Microbial Remediation   

Other

  • Certified Commercial Mold Inspector
  • Lead-Based Paint Activities & Renovation
  • General Contractor - Wisconsin


If you are experiencing loss in your home, please call us today! Let us make it "Like it never even happened." 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Thomas E. Hanaman
Thomas E. Hanaman
Owner of SERVPRO of Eau Claire

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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