A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Brown County
Our Google Reviews
(920) 434-8224
4.7
(114 reviews)

Need Odor Removal?

Offensive and unwanted odors can wreak havoc on quality of life, whether at home or in the workplace. SERVPRO of Brown County knows how frustrating getting rid of some odors can be and our team also knows the secret is NOT to try to cover up those smells with perfumes and sprays. We understand the science behind effectively eradicating those odors.

Our technicians will go into your Green Bay area home or business and do just that. If there is something, like mold, that is obviously creating the bad smell, the techs will find that scent source, remove it and clean it up.

The techs will then use specialized equipment, like ozone machines and hot thermal foggers to get rid of the lingering odor itself. These machines create tiny particles that attach themselves to the odor particles and break the smelly particles down at the molecular level.

So, if your Northeast Wisconsin home or business is experiencing some bad smells, put away the air freshener and give us a call for truly scientific odor removal!

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

A fire in our garage caused major damage and Justine led the final project phase of reconstruction and repairs. Justine provided excellent service and worked closely with our insurance company for us. She always responded immediately to our questions, kept us informed on a daily basis, followed up after completion of each step, listened to our concerns, and worked diligently to move our repairs and reconstruction forward as quickly as possible. She helped to make the whole situation more tolerable and our garage looks even better than before the fire! Thank you Servpro and Justine!

Karen D

The carpet that we got done was black and it kind of stunk. Servpro was there the day after we called and when they were all done it looked like they put new carpet in. 😄 It smelt amazing and besides for a few permanent, small stains, the carpet was white.

Drea VanDeWalle

This team was terrific, my contact was Jeremy and he’s terrific, my lead today was Mike, the whole team was fantastic, totally up front and honest, told me what I needed and didn’t need, I would never consider any other company

Jim Demeny

I came home on a Friday night to find water pouring down from the upstairs into my finished basement. After turning off the water I called Servpro. I received an immediate call back from a Manager asking for details. Even though it was a Friday night he suggested I get someone there sooner than later. He already had a crew busy but was still able to get another crew from Appleton. They came and did a great job, they were very mindful of my house and put down plastic and protectants all over. The lead on the crew was knowledgeable and made me feel at ease. They had obviously experienced this same thing before and had a plan and a process for immediate clean up. They eventually suggested a plan to build tubes forcing air into the walls and ceiling once initial clean up was done. They returned the next day and setup a perimeter that dried out the areas needed, leaving the other areas unaffected. All members of the team were very friendly and easy to communicate with. They came back multiple times to test the dryness and confirm I could begin the remodel process. From the original people that came and helped to the transition to the next group that handled the remodel they were great. The office contact did a great job explaining who I talked with next and how the process worked with my insurance company etc. I really cant think of anything they could have done better. Thanks and job well done Servepro team.

Troy Pleau

Wanted to give a shoutout to the team at ServPro! We had a minor flood in our duplex basement due to excessive melting/rain and sump pumps failed. Mike, Alyssa, Ben, Brent, Zach (and many more names I don’t remember) made it easy trusting each step of the way with the detour process. Communication was spot on and we were able to work around our tenants busy schedules! Highly recommended and will call again for any future needs! Thank you so much!

Kristy Pigott

When an unexpected leak happened in our kitchen ServPro did an amazing job at restoring our floor and putting everything back together! I cannot say enough great things about our project manager Justine. She was absolutely amazing in every way! She stayed on top of everything, responded quickly and showed that she truly cared about getting our space back to normal. I always appreciate working with someone who is great at communication! We love how everything turned out and would highly recommend using ServPro to any of our friends or family.

Morgan Fick

Servepro is great to work with. Friendly staff. But, one of the subcontractors left quite a mess of their dried drywall on the floor. I would definitely recommend them again

Sue Baumann

Ben and the rest of the team did a great job. They were with me the entire way through the process and made sure everything was done correctly.

Scott Duffield

We are so thankful for the incredible service Servpro provided for our family! We called close to midnight with our basement flooding due to sump pump failure. Alyssa and Mike were here immediately, with the utmost care, professionalism and the reassurance during a stressful time. They took care of everything, and amazingly got everything dried out quick enough to not need extensive work. We can’t say enough about the kindness of Alyssa and Mike and their dedication at all hours of the day to help us. Thank you so much for everything!

Erin Keeley

About Us

SERVPRO of West Brown County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of West Brown County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of West Brown County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of West Brown County.

In 2022, SERVPRO of Brown County became part of the SERVPRO of Appleton family and is now under the same ownership.  You can now count on the same level of quality and service that SERVPRO of Appleton has been providing to the Fox Valley for almost 30 years now.  

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Charles J. Snyder
Charles J. Snyder
Owner of SERVPRO of Brown County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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