Avalon Cleanup and Restoration

Greg Lory delivered excellent customer service during a fire damage restoration project on my duplex in Beloit, WI. He provided prompt and efficient communication throughout the whole project. He kept my tenant and myself up to date on what was going on and what is expected. It made my life much easier during a stressful time. I would highly recommend this company and Greg to take on any services you may need. Thanks again!

Briyce, shawn and Rocky need a raise!! They have been wonderful! Super professional and efficient! Couldn't have asked for better at such a challenging time in our life. Thanks guys!

We had a lot of damage at our place due to the tornado in June and had Servpro handle the work. Thanks to Greg, who stayed on top of all the repairs and communicated with us very well, the work was completed to our satisfaction. Greg did an outstanding job.

Dana and Bubba and the rest of the crew were great. They were thorough and kind and helpful when I didn’t know what I was doing after a fire in my home. They cleaned carefully, and answered all of my questions. I really appreciate all of the Servpro group for their help and guidance going through this process.

Denise and her team at ServPro of Rock County are amazing. Thorough, efficient, and quality cleaning are standards for them. They go above and beyond to partner with you, whether it’s noting repairs, adjusting for unexpected emergency cleaning, or keeping an eye out for safety. We love working with them regularly to ensure our campus is safe, clean, and ready for camp. We are so grateful for all they do for us!

Christian and Denise and team were thorough, professional and kind. Great people to address my water leak issues!

I can’t say enough about the promptness and courtesy of the entire staff after rain got into my basement saturating my carpet and overflowing into the cement part of my basement. Christian and Brandon were amazing when they arrived for cleanup. They were in and out quickly and followed up over the next three days checking on the equipment they had left behind to complete the dry out process. Christian in particular was outstanding on his return visits. Highly recommend this company based on service received.

We experienced a 15,000 square foot water loss due to a sprinkler pipe busting in our homeless veterans program. ServPro showed up quickly with their equipment and began mitigating our loss. They also took the lead with the insurance company and quickly began working on getting our veterans back into their space. It was a major undertaking with many moving parts and complications. They adapted and overcame each with relative ease. I was toughly impressed with abilities in both water remediation and general construction to get it back to "like it never even happened." Dahlton, Denise, Bubba, Christian, and Brice showed up on a Friday night right after we called and jumped right into it. From the first night until the final clean up, they each were geared toward customer satisfaction and making sure that we were happy with each room and each piece of property in the entire area. They methodically cleaned and constantly communicated and received feedback. Dahlton kept us in the loop on every detail of the remediation and final clean up. He handled everything the exact way we wanted. Tim oversaw most of the construction and insurance negotiating marvelously. We could not be happier with the process or the results with our physical building as well as their hands on involvement streamlining the process with the insurance company. Most of all they are just great people! Thank you all so much! Our staff and our veteran's truly appreciate you going over and above!