A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Tri Cities
Our Google Reviews
(509) 943-9290
4.8
(377 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Warren Ruiz Great guy very polite

Evan Williams

Eddy and Ricky were very easy to work with. They made this very stressful situation much easier on us by being knowledgable, quick and hard working. We needed them for mold remediation in our mom's basement and we would highly recommend them to anyone else who needs this service.

Jeanese Hime

Eddy Gomez was very professional, knowledgeable, and thorough. He took the time to answer all of my questions and made the entire process easy to understand. I would highly recommend SERVPRO to anyone in need of assistance with fire or water damage.

Kim Lopez

Eddy Gomez did a great job with the estimation for a safe clean-up after the Benton City fire. He gave me a lot of good advice and took his time with the pictures and measurements. I feel very confident going with his company for the clean up phase. Definitely recommend Servpro to come out with any emergency.

Sally Farrar

Great experience with Luciano Flores and Divani … deep cleaned a crawl space storage area …. Fast and great to work with

Carl Imhoff

We had a fire at one of our properties and SerPro was very quick to respond and take care of the immediate needs of boarding up the windows and doors. I would use them again. Great communication and easy to work with. Thank you!

Sonya Bell

Great job Luciano and John the very best experience that we Had

Robert Black

Warren was very professional, and knowledgeable. Highly recommend to anyone in need.

Sheila McFarlane

SERVPRO SAVED MY FAMILY. When we arrived home it was third quarter of the Seahawks playing In the Super Bowl. We had no idea that the toilet had been overflowing for five hours as we stepped into a sea of water!!! Honestly Servepro responded quickly even on Superbowb Sunday at the end of the game! They were my first call and they knew exactly how to help. They we very professional and directed me in options for managing my 1400 sq ft of flooded house. They were fast, friendly and very, very professional. The manager, Warren always answerd when I called.and was always helpful and reassuring. He is so knowledgeable and has a wonderful team. Yule honestly has a photographic memory! She knows the location of everything she packed, she is so helpful. The team was very concerned about the potential for mold growth and they very carefully put forth all efforts to prevent it. They dealt with insurance for me, I didn't have to worry about it. They boxes they packed were done very well, so far no damage to anything. They can handle any size job. I had 3 truckloads of belongings-some 700 boxes plus furniture. Yeah we have a lot of work ahead of us, but with the detailed inventory with a lot of photos taken by the Servpro team it , makes it easy to find stuff we are looking for. My family thanks you all so much for everything. I personally want to thank you for giving me my life back. Thank you, thank you, THANK YOU SERVPRO!!!

Sherri Lamendola

About Us

SERVPRO of Tri-Cities

At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Tri-Cities?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities

When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA

Call SERVPRO of Tri-Cities today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Tri Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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