A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Virginia Beach
Our Google Reviews
(757) 431-1400
4.7
(314 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Joshua was the representative who came daily to check on the drying of our water damage. He explained the process clearly and was professional and courteous. Servpro has been a dream all-round with communication and scheduling. I recommend their services to those in need when the stressful and unexpected issues arise. Hats off!

Celeste Funkhouser

Deontae and Jahmad did such an awesome job!!! They called when enroute, were extremely professional and detail oriented!!! They explained the entire process of what would be occurring and stayed late to ensure the emergency repairs were handled efficiently before the next crew came back in the morning! Would highly recommend ServPro VAB, but more importantly, Deontae and Jahmad.

Erica Viola

Josh did an excellent job at my home! He was very thorough, professional and courteous!

Rita Adamson

Discovering water damage in your home can be incredibly stressful, but Mr. Duane Dickerson took all that stress away and was absolutely amazing throughout the entire process. As the Operations Manager for Servpro of Virginia Beach, Mr. Dickerson arrived on-site quickly, instantly assessed the flooding, and put a clear mitigation plan into action.What stood out most was how incredibly respectful and knowledgeable Mr. Dickerson was. His exceptional project management skills kept the job moving efficiently, ensuring his crew stayed on schedule while treating our home with the utmost care. He answered all of our technical questions with ease, clearly explained the drying process, and even handled the complicated coordination with our insurance company to save us a massive headache. His leadership skills, polite crew, and constant communication made a huge impact in getting our home dried out and on track for the repair process. If you ever face a water emergency, I highly recommend Servpro of Virginia Beach ask for Mr. Dickerson!!!

Caroline Customer

Josh and Darius and the crew came in professionally and achieved the goal.

Joshua Dennis

Josh M. from Servpro was great and informative

Kman 1994

Josh Moore is that dude! Great guy and was a smooth transition getting my house back in order!

Jalen Lomax

Duane Dickinson and his team did a great job on our house. They responded quickly, explained the process and were very professional. We highly recommend the Servpro Va Beach team and will use them again if needed. Thank you Duane!!

Steve Christine

Josh Moore exemplifies what customer service means! Did his service with a smile when most didn’t help at all. Thank you Josh for going beyond your Job to help!!!

Renee

About Us

SERVPRO of Virginia Beach Northwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Virginia Beach Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Virginia Beach Northwest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Virginia Beach Northwest.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Charles Jeffery Holland, Michelle & Jorge Gutierrez, Alex Gomez Chavarria

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test