
Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
- Mold
- Fire
- Cigarette and cigar smoke
- Marijuana
- Pets
- Pests and Rodents
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.


Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What our
customers are saying
Tim and his team have been extremely professional and easy to work with. With a stressful situation it was nice to have someone saying they would do everything to make it better. Thanks Tim
Tim came to our house and did a great job taking care of our water damage. He did a thorough cleaning and made sure the mold was sprayed. He made sure we were happy with the service. Thanks Tim!!!
They were professional, on time, respectful of my property and my family. We are in a farm and have dogs that mind our animals. They were sweet with them and took the time to get to know them. My animals loved them which told me a lot of what I needed to know from the out. Woukd work with them again. I hope you do too!
The folks at ServPro in New Kent County are ROCKSTARS! They do what they say they will do, when they say they will do it. The team is professional and communicative. As homeowners we knew the details every step of the way. I am unable to comment on price because ServPro invoices to date have been paid by our insurance company
Very prompt with my needs and what was needed for my properties. I had a few other companies in the running but they didn't come close to the assistance I got and the professionalism from this company. Recommend 1000% to anyone who needs any of their services.
This was my second time working with Servpro on a water issue. They we fantastic the first time, which is why I called them for the second issue. They are very customer friendly, responsive, communicative, flexible and easy to work with. They are also very efficient in their remediation work and will take great care to make sure the job is completed correctly. While they do not actually put the home back together where drywall repairs and insulation are needed, they do refer quality professionals who will do this for you, which was a great benefit to me instead of looking around for my own contractor. I highly recommend their services and friendly people.
We recently contacted servpro of New Kent due to a white mold problem in our log cabin that originated from our HVAC system. On my initial phone call I knew I would be in good hands. Unfortunately I don't remember the two ladies names that I spoke with but they were super friendly and very knowledgeable and explained the whole process of cleaning the ducts and HVAC unit. They promptly scheduled the visit and quoted a price by just asking a few simple questions. Tommy and Mark arrived on time and were very friendly and knowledgeable about the task and answered any questions I had and they worked diligently to complete the job and even let me pitch in to help. Great folks and I highly recommend Servpro of NewKent. Brian C. Disputanta Va.
To Whom It May Concern, I am writing to express my sincere gratitude to the New Kent Servpro team. Recently, my residence experienced a septic line rupture, which resulted in a significant mess. The crew responded immediately to my call, took charge of the situation, and efficiently managed the cleanup under my home. I was particularly impressed by their professionalism and communication. They took the time to explain the entire process and the expected timeframe, and they listened patiently to all my concerns throughout. Their politeness and respectful demeanor made a difficult situation much more manageable. I highly recommend this team. While I hope not to need emergency services again, I would gladly call upon them if the need arises. Thank you again for your outstanding service. Sincerely, Susan Shifflett
Had some work done to my house. Bryan was great took the time to explain everything to me, was very professional and got the job done beautifully. Definitely would recommend New Kent Servepro.