A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Southwest Austin
Our Google Reviews
(512) 796-9077
4.7
(42 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

While on vacation, my neighbors called to tell me that water was flooding out of my front door and garage. It was a Saturday, and yet within one hour of me calling ServPro, their crew arrived to set up fans all over the house. I want to give a special shout out to Morgan because she was my contact person throughout all of this. She kept me updated with the progress, and was always available when I called.There had been 2 inches of water throughout the entire house, so carpets were ruined and many of the walls had to be opened up to dry out. They worked very hard and left everything ready for reconstruction. I highly recommend the company.

Paula Garcia

Morgan is an expert at the customer experience. She helped streamline and solve multiple of our biohazard issues. She is amazing and she definitely is the funniest person I've ever spoken with!

Izzy El-Ubaydy

I use them for one of my properties recently, I needed someone out there quick and the answered my call in the middle of the night and sent a team over within the hour. Truly so easy and great to work with. Took stress off me immediately. Shout out to Nora and Amaris for saving the day!

Courtney Turner

I had a great experience with the deep cleaning of our guest house. Mary Ocando. Jhinny , Lizeth, Rosa, Yuli, and Alix did a very thorough job. The house has never been so clean. They were professional and polite and spent all day getting the job done! Thank you again for your great service!

Cathy Marlow

Maria and her team arrived on time to return personal property from my flood claim. They worked quickly and efficiently. Maria provided excellent communication throughout the appointment. Overall, Maria and her team provided excellent and efficient service. I would highly recommend ServPro to anyone needing this type of service. Maria Reyes (Team Leader) • Lizeth Torres • Jhinny Leon • Yuli Martinez • Rosa Martinez • Ramon Guarecuco • Carlos Gracia

Cecilia Quick

While communication with the main office was sometimes difficult, we were glad to work with m two crews who showed respect for our home. Thanks to Miguel, Nelson, and Abelardo for diagnosing our water damage and to Jester, Ed, and Carlos, for starting the mitigation process.

Sarah Beth Kitch

We had an issue arise at our home 36 hours before leaving for a 2 week vacation. SERVPRO got a team out to our home quickly and then communicated with us the whole time we were gone to make sure the cleanup process went smoothly. We were very happy with the service and care their team provided.

Jake Green

Morgan helped up get everything going to deal with the damage, and worked with us as the job got more complex. ServPro overall was prompt and helpful.

Max Ivester

We had a sewer water emergency, and ServPro was out to help with cleanup and mold mitigation within two hours. Everyone we worked with was professional and willing to work with us. Special shout-out to Morgan who was our point person for contact. She always responded in a timely manner.

Christina Jue

About Us

SERVPRO of Southwest Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967. 

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of Southwest Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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