A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of River Oaks
Our Google Reviews
(346) 572-4588
4.9
(69 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Jerry, with ServPro, was very prompt, courteous and explained everything thoroughly. He initially set up all the equipment and was helpful in answering. My question questions.

Toni Graham

We had a great service experience from Crew Chief Jerimye. L here in Houston. They showed up the very next day and started the reclamation process. He and his crew are professional, responsive and dependable. I would recommend Team Shaw to anyone needing help with water damage to their home. Thank you for excellent Service, appreciate you and your team ⭐️⭐️

Marcy A

Jerry was great. Patient, on time, and explained the process. Thank you

Rachel Rogers

Corrine & Sergio with Servpro did a nice job explaining the details of work along with the cost involved.

Jatinder Nijjer

I had interior water damage. The Servpro techs Raphael and Ernesto were very pleasant. They kept me informed about what they were doing to get my home dry. They worked very hard. I was impressed that they were able to remove carpet pads without moving furniture out of the bedrooms. I am appreciative for their help and kindness.

Therese Riordan

Servpro is a great company to use if you have had water damage to your home. Jerry is one of the gentleman who was apart of the team to get my home back together. He was very friendly and helpful. It’s people like him who keeps the company going.

Tashira Orji

We had a water pipe break and serve-pro came out that day and started the water mitigation. They checked on it daily until it was completely dry. They removed all damaged areas and we hired them for the reconstruction. Julian the project manager for the reconstruction was nice to work with and available for questions throughout the process. Sean our general contractor and his crew did a great job with the reconstruction. Thank you ServePro!

Rhonda Salinsky

Jerry is the technician that set up the equipment on a Saturday and Sunday! He gave plenty of notice before he arrived each time as well. Jerry was very conscientious and careful where he routed cables to try and reduce the trip hazard associated with running extension cords and large cables. I appreciate how he thoughtfully explained the process and the equipment, and was overall very polite and understanding. Thank you Jerry, I will be recommending and using your services again!

Chris Stahl

Jerry and James (double Js) are great! They listened to our concerns and were very professional and kind. They went above and beyond and did more work than originally thought. They spent hours working on the house and making sure they took care of all the wet parts of the walls and window sills. 10/10 recommend.

Hailey Timbes

About Us

When water, fire, smoke, or mold damages your home or business anywhere in River Oaks, SERVPRO of River Oaks responds 24 hours a day, seven days a week, every day of the year. We serve River Oaks and the surrounding inner-loop Houston neighborhoods, including West University Place, from the historic mansions along River Oaks Boulevard and the shops at the River Oaks Shopping Center to the high-rises near the Galleria and Uptown, the townhomes lining Buffalo Bayou, and the tree-shaded streets near the Texas Medical Center. Our certified local crews know this market, an established, high-value part of Houston where century-old estates, luxury condominiums, and busy commercial corridors sit inside Loop 610, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system and overwhelm the bayous to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of River Oaks apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly. We also understand the care that high-value homes, fine finishes, and irreplaceable contents require.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou and Brays Bayou flooding inundated thousands of inner-loop homes, or Hurricane Beryl in 2024, which knocked out power across Houston and brought down trees throughout River Oaks. From a high-rise condominium near the Galleria to a historic estate on River Oaks Boulevard, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®"

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of River Oaks

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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