A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northeast Collin County / Greenville
Our Google Reviews
(972) 548-6044
4.9
(173 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Extremely professional and knowledgeable. Really appreciated the detailed communication style (prompt arrival). Highly recommend

Gwen Burno

Remediation after water damage. Highly recommend Jerry and crew. Shane was fantastic.

Patty Howard

Great company to do work in my home. Very professional crew. Banda crew got to work on time and did the work exactly as was expected. Would highly recommend Servpro for all home repairs. Removed wet flooring, dried it all out. Torn out old flooring and replaced new flooring, including carpet, painted walls where the baseboard had gotten wet. Cleaned up everything, hauled old flooring and carpet off.

Cynthia Frye

They were very professional and paid great attention to details thank you for providing such excellent service

amaya ortiz

I was very pleased with the remediation service provided. Jerry and Shane both did a great job and well represented your brand. But, as prompt and efficient as the remediation team was, the company lost its chance at a 5 star review by (as of this posting) not providing a bid for the reconstruction.

Kevin edwards

Shane, Jerry, Chris, and Penny did a great job.

Eric Hill

Shane, Chris, Jerry and Penny did an amazing job helping us! We will definitely call them in the future!

Allison Green

Recently sold my home and needed a pack out service. I have used Servpro of Northeast Collin County before and knew they offered these services. One call was all it took to have the most efficient and professional team come in a timely manner and take care of all my needs. Thank you for giving me the peace of mind knowing everything was packed properly! You are always my go to! Thank you Shane, Jerry, Chris and especially Penny! You guys are amazing!! Grateful beyond measure!

McKencie Green

They were very quick to get me, also knowledgeable and friendly. If I ever have an issue like this again, I will be calling them.

Tonya Steele

About Us

Our History

SERVPRO as a whole has been in business since 1967. SERVPRO of Northeast Collin County/Greenville was created in 2006, with Keith and Violette Atkins purchasing the franchise in 2011. SERVPRO of Northeast Collin County/Greenville has been helping the people of Anna, Melissa, Blue Ridge, Leonard, Wolfe City, Celeste, Commerce, Campbell, Greenville, Lone Oak, Caddo Mills, Merit, Floyd, Princeton, Lucas, Fairview, Lavon, Wylie, Nevada, Copeville, Farmersville, and the surrounding communities. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Prior to purchasing SERVPRO of Northeast Collin County/Greenville the Atkins' were award winning custom home builders.  Having the knowledge of construction and home building sets SERVPRO of Northeast Collin County/Greenville apart from the competition. We specialize in the cleanup and restoration of residential and commercial property whether it be:

  • fire
  • smoke
  • soot
  • water damage
  • mold mitigation & vandalism
  • catastrophic storm response
  • biohazard
  • crime scene
  • vandalism
  • electronics and equipment
  • document drying
  • air ducts & HVAC 
  • carpet, upholstery, drapes & blinds
  • ceilings, walls and hard floors
  • deodorization

Offering our reconstruction services, SERVPRO of Northeast Collin County/Greenville has the knowledge and experience to put your home or business back together "Like it never even happened."  

SERVPRO of Northeast Collin County/Greenville is a certified firm with the IICRC (Institute of Inspection Cleaning and Restoration Certification). 

Committed to Our Community

The Atkins have lived in McKinney since 2000, raising their family here. The leadership team of SERVPRO of Northeast Collin County/Greenville grew up and are raising their families in the local communities as well. We are truly invested in the future of our communities and our customers needs. As we have grown, we have put down permanent roots by purchasing a large warehouse facility in Princeton, Texas giving us ample room to grow and better serve our customers' needs. Our mission is to serve the people, the businesses and organizations of our area to help make the communities we live in and serve even better. We are involved in several organizations and volunteer as much as possible, to give back to the communities that help support our business.  

Our Employees

Our employees represent us, so we are committed to hiring top quality people and training them for excellence. Our team draws on decades of experience in property damage. From initial and ongoing training at SERVPRO'S Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified SERVPO franchises, no damage is too large or too small for SERVPRO of Northeast Collin County/Greenville.

The SERVPRO Difference

Why SERVPRO?

Our motto is "Like it never even happened."   

SERVPRO of Northeast Collin County/Greenville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service company in our areas.

Our Core Values

INTEGRITY: We pride ourselves on transparency and we are committed to doing what is best for our customers in their times of need.

EMPATHY: Our success starts and ends with listening and understanding our customers.  We are here for you.

DEDICATION: We are passionate about what we do for our communities and are dedicated to providing high quality service to every home and business, no matter how big or small.

PROFESSIONALISM: We do challenging work in emergency situations- day and night. But our team is trained to be respectful and focused in every home or business and we hold ourselves to higher standards on and off the jobs.

Keith W. & Violette Atkins
Keith W. & Violette Atkins
Owners of SERVPRO of Northeast Collin County / Greenville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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