A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of East El Paso
Our Google Reviews
(915) 249-6957
5.0
(94 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Your staff members, Carlos and Kevin were very professional and prompt. Carlos, who did the mitigation, was very clean and explained the process as he was completing it. Your company, I can say, was thorough and concise in completing the work necessary. We were very pleased with your services and highly recommend your company. Thank you, Mario & Rita Flores

Rita Flores

SERVPRO of East El Paso delivered truly OUTSTANDING water damage restoration service from start to finish, setting a standard that no other company even comes close to matching. Abraham, Kevin, and Carlos were exceptional — professional, efficient, and incredibly communicative, keeping me informed at every single step of the process. Their dedication was evident as they worked tirelessly, even well beyond normal business hours, to ensure everything was handled properly and with care. The level of expertise, responsiveness, and integrity this team demonstrated was completely invaluable during a stressful situation. If you need water or fire damage restoration, stop your search — the SERVPRO of East El Paso team stand in a league of their own.

J L

Had a pipe leak/break at my clinic. Serve Pro was recommended by my adjuster and I could not be more pleased with both their professionalism and service. Daily calls and/or texts with updates which helped to alleviate stress! You won’t be disappointed with these folks. Thank you!

Admin office

ServePro was prompt, professional, and excellent at removing the mold.

Andrea Ponsford

Abraham and team were amazing to work with. Very professional and did a great job. Thank you.

Betty

Due to a water leak i needed services and had no idea who to call.my insurance co. Gave me some names and I ended up calling servpro they were here within 40 min.very professional and I trusted them completely enough that I had to leave my home for 3 days and they were here working.so to say very professional and I was comfortable leaving them here alone.i strongly recommend them.

BETTY Cano

Great locally family owned business. The other Servepro’s aren’t owned locally.

Tiffany Menefee

Hired Servpro easy to deal with bad water damage. They were professional and did a great job.

Jeff Alexander

Excellent service

Lourdes Alcantar

About Us

SERVPRO of East El Paso understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of East El Paso specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East El Paso can also mitigate mold and mildew from your home or business.

When hiring a company for mold remediation, make sure you are hiring someone that is licensed. Our business holds a Mold Remediation License by The Texas Department of Licensing and Regulation. We have an in house Licensed Mold Contractor and all of our technicians hold a Mold Remediation Technician Certificate.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East El Paso.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jacob Marmolejo, Victoria N. Torres
Jacob Marmolejo, Victoria N. Torres
Owners of SERVPRO of East El Paso

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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