A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown and East Central Austin
Our Google Reviews
(512) 420-9886
4.6
(66 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had an upstairs bathroom leak that caused significant damage to our home, and the ServPro team was fantastic from start to finish. Jester, Jose, and Miguel did a phenomenal job throughout the entire process. They were professional, efficient, always on time, and kept us informed every step of the way with excellent communication. During a stressful situation, they made the restoration process as smooth as possible. I highly recommend ServPro and especially this outstanding team. Thank you for all your hard work!

Becky Lister

We bought a new home, where there was unfortunately some remediation needed. We went in circles with the previous providers, and it was NIGHT AND DAY in working with the ServePro team. We worked with Nick Maldonado, Erik Jorgenson, Tommy, Ambrose - the entire team of professionals were excellent and consultative throughout the process. The team was very knowledgeable and worked with us to make sure the areas were safe and fully remediated for our family. I am very thankful for the team, and their partnership with the mold inspector.

Sarah Goodman

Jose Subero did an awesome job. Didn’t like getting water damage. But these guys did an awesome job to help me fix it.

Austin Douglas

Huge shoutout to the Servpro team for reconstruction from a house flood. I had a bathroom flood 6 weeks before tenants were set to move in, and they were able to work on my tight timeline to get it done, which is nothing short of a miracle when dealing with insurance. Want to give a special shoutout to Cesar Cerdacruz and his crew for managing the project, and to Nanette Johnson and Angel Arellano for working behind the scenes to make it all happen. Truly couldn’t have done it without y'all — they made a Servpro customer for life!

Evan Tarver

Servpro has been excellent at remediating water damage in my home after the most recent freeze. They are prompt, very communicative and provide all the documentation and logs you’d need to work with insurance, making it a breeze. In particular, Morgan was stellar at keeping me up to date every step of the way and collaborating with different teams to make sure we got the help we needed!

Anna Franceschi

Miguel and his staff were very prompt efficient and professional, and even mopped my floors when they were done.I was very impressed.

Patricia Esparza

Jester ,Andrew, Edward, Nelson and Abelardo Martinez did a fantastic job. They were quick and very price friendly. Highly recommend

Darlene Okpegbue

The serv pro team that we had on our home pack out project was amazing. Led by Maria Reyes, the entire team of: Maria Reyes Yuli Martinez Maria Reyes Edliz Ocando Lizeth Torres Alix Marin Rosa Martinez Adyn Garcia Omar winters Jhinny Leon have all been fantastic to work with. I highly recommend serv pro for pack out/storage, and even moreso if you’re lucky enough to have this team on your project.

martin berson

José and his team Andrew and Nelson were thorough, communicative, and quick. Would recommend!

Anastasia Dixon

About Us

SERVPRO of Downtown and East Central Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967.

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of Downtown and East Central Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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