A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Coppell and West Addison
Our Google Reviews
(972) 233-8400
4.9
(90 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Omg. I had an air conditioning clog issue and the ceiling collapsed at 4 a.m. I called my insurance company and they told me to call a water mitigation company. I googled and Setvpro was the first one I saw. They were at my house by 8 a.m. and had everything cleaned up by noon and there was a lot of damage. I am so thankful for Zach and Juan. They are awesome life savers!

Juanita Scott

Sean and his crew did a great job! Stress free and smooth professional guidance throughout this difficult situation! Linda French an asset to this whole process!

Peggy Spurgeon

Sean and his team at Servpro made dealing with our water emergency so easy. Once Sean arrived he took care of all of the details of getting our clean up and drying process going quickly and efficiently. He helped us navigate next steps with demolition of the affected areas and carried that out without a hitch. He also set up the team that packed up salvageable items to ensure they were out of the way and protected for the demolition and rebuild. He made this very easy and efficient. So thankful I called Servpro for our water disaster. I would 100% recommend Servpro, and if possible I’d request Sean and his team.

Julie Wells

Sean was very professional, communicative and great attentional to detail! They got the job done quickly!

Ella Bleu

Sean was the project manager for a project we needed help on in Plano. He talked me through each step of the remediation project and even helped uncover some addition problem areas that needed to be addressed that were initially missed by the assessor. Sean was very professional, competent, and accommodating and answered all of my questions and calls. Highly recommend.

Madeline Flatt

Ask for Sean killingsworth. He knew what he was talking about and made sure he helped an elderly woman get her house back in order. Thankyou

Sandy Countryman

Servpro service team (Isaiah & Brandon) did a great job! Very polite, answered my questions, and were helpful.

Diane Haselroth

Servpro Team Shaw are first class in every way. I appreciate the customer service and how involved they are as a company in the Coppell community.

Britton Barnes

We had flooding in our home, and Eli, along with the entire Servpro contents team, worked hard to help us with mitigation and recovery. They were professional, efficient, and went above and beyond to ensure everything was taken care of. Eli and his team were always there to assist us, making a stressful situation much more manageable. We are so grateful for then! Highly recommend Servpro for any restoration needs!

Jennifer Mark

About Us

When water, fire, smoke, or mold damages your home or business anywhere in the Coppell and West Addison area, SERVPRO of Coppell and West Addison responds 24 hours a day, seven days a week, every day of the year. We serve Coppell, Farmers Branch, Valley Ranch, and the surrounding communities of northwest Dallas County, from Old Town Coppell and the corporate campuses near Dallas-Fort Worth International Airport to the historic parks of Farmers Branch and the canals and former Cowboys grounds of Valley Ranch. Our certified local crews know this market, from large custom homes and master-planned neighborhoods to the office towers, warehouses, hotels, and restaurants that line the airport corridor, the Tollway, and Interstate 635, and they know how fast North Texas weather, from spring hail and the tornadoes that tore through North Dallas in 2019 to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Coppell and West Addison apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter freeze that left thousands of North Texas homes with ruptured pipes, or the October 2019 tornado that caused more than a billion dollars of damage across North Dallas. From a Farmers Branch office park to a custom home in Coppell, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Coppell and West Addison

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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