A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Oak Ridge
Our Google Reviews
(865) 483-3911
5.0
(64 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Great experience and I was able to cash pay and save money - Adrian Brown was excellent

Monica Crane

Servpro has amazing customer service and talented employees. I highly recommend to anyone needing their services!

Josh Redfern

Charlene Waggoner is the consumate pro. Her genuine compassion for others is such an added value when homeowners and businesses are faced with challenges that requires ServPro''s services. My advice is to keep her number handy even if you never need her.

Sherry Shope

Charlene has a heart for people. She wants to make sure what you need is done the best it can be.

April Parks

Charlene and her crew are fantastic!! They are top notch people and are always there when you need them!

Andrew Vogel

Charlene and team have been great to work with. She is responsive and professional. Always a joy to work with!

Casey Nichole

Charlene of Servpro is always helpful and answers all questions. Appreciate her due diligence and guiding business and individuals in the right direction.

Andrea Warnick

I can highly recommend Servpro of Oak Ridge for your restoration needs. Our sunroom collapsed under the weight of built up and melting snow and ice. We contracted with Servpro to replace the sunroom with an all seasons room and we are VERY happy with the results - the room looks fabulous. This was not a small job, and the team at Servpro in Oak Ridge has done terrific work from start to finish. Michael LeBlanc was the project manager and did a great job with the build and the process. Every person who worked on this job handled themselves with courtesy and professionalism, and you can tell that they really take a great deal of pride in their work. If you need restoration or remodeling work done, Servpro of Oak Ridge is the only call you should make. Robert B

Robert Brockett

Charlene at ServPro West Knoxville is an amazing asset and their state of the art facilities is a blessing to the community! Thank you for your hard work and care you pour back into the community as well as the service that you provide! When it’s got to be done right, it’s got to be ServPro of Weet Knoxville and speak to Charlene!

Tyler Hunsaker

About Us

SERVPRO® of Oak Ridge understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving the community for more than 10 years. 

Not only do we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage, but we also mitigate mold and mildew from your home or business and have highly advanced technology and equipment for specialized cleaning services.

Whether your property is in Oak Ridge, Clinton, Oliver Springs, Rocky Top, or surrounding areas, our technicians and response crew work around the clock, 7 days a week, and 365 days a year. When you are faced with a disaster, large or small, let SERVPRO® of Oak Ridge be the company you call. We respond, assess, and begin to work immediately.

As your local disaster restoration company, we take pride in our IICRC-industry certificated technicians. Properly trained, with advanced technology and integrated equipment, SERVPRO® of Oak Ridge is capable of both large and small losses. Rest assured that our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small. We are proud to be apart of our local and surrounding communities and take part in supporting many activities throughout the years.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Owners of SERVPRO of Oak Ridge

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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