A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Kingsport / Bristol
Our Google Reviews
(423) 245-5552
4.3
(44 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I would recommend Servpro to anyone. Ty and Derrick were exceptional in doing their job. Very professional and personable as well. Thanks!

george stone

Very thorough, knowledgeable, and professional. Showed up when they were supposed to and finished the work ahead of schedule.

Brent Mullins

We had pipe break and flooding inside our home. We are very pleased with service from SERVPRO of Kingsport.

Susie Wilson

I recently experienced lightning damage to a couple of rooms in my home, and Servpro of Kingsport/Bristol responded quickly and professionally. They began work the same week I called, starting with cleaning and restoration right away. Both the estimators and the crews who worked on my home did an outstanding job. Everyone was knowledgeable, efficient, and courteous throughout the entire process. The quality of their work and their attention to detail truly stood out. I would highly recommend Servpro of Kingsport/Bristol to anyone who needs cleanup or restoration services after a disaster. A special thank-you to Caleb, Matt, Sorcha, Chelsea, Cindy, and Tonya for their excellent work and professionalism.

Matthew Gamble

We are incredibly grateful for Sorcha’s amazing customer service and partnership! She went above and beyond to support us throughout the entire process, and her professionalism and communication made all the difference. We highly recommend the SERVPRO Kingsport/Bristol location thank you for being such a dependable and responsive team! 🙌🏼😊

KelsUnder1

I would recommend servepro. They did a great job, everthing is back to new condition after a sink overflowed. Travis was great to work with and Rebecca was very helpful after I discovered an issue with billing. She helped get it resolved on the spot.

Karina

Brent, Sean and Chris were very professional, worked fast and even had a good sense of humor. They did an awesome job. SERVPRO gives free estimates, and communicates and schedules with customers very quickly. And they were on the job at the scheduled time. The price was much less than I expected. I will be using SERVPRO of Kingsport/Bristol again. I recommend them to all homeowners in the Tri-Cities area.

Mark

Thank you!

Nancy Pullins

Fantastic service! Friendly, quick and thorough! As a business owner and personally I would refer them to anyone!

Becky Bowman

About Us

Few other SERVPRO franchises have the pleasure of serving the people of more than one state at a time. Our desire to provide professional mitigation and remediation services to two states requires additional certifications and licensing. For both Tennessee and Virginia, SERVPRO of Kingsport / Bristol holds the proper credentials for asbestos abatement and the application of antimicrobial agents. Making your home or business as safe as possible is a crucial part of our role in the communities around us.

Blake Swecker and his dedicated teams also play vital roles in the Tri-City area by helping support our local American Red Cross with several activities throughout the year. Additionally, we also work with other professionals in bringing about changes that benefit those who depend on us to make things “Like it never even happened.” after a disaster or a small mishap. We cooperate with several local insurance companies and the owners of local rental properties for a seamless process. While property owners can make changes to their own homes or businesses, renters often need an advocate who can help ensure safe conditions of their rental units in the Bays Mountain region.

Our IICRC certificates prepare us for the full range of disaster-related cleanups, mitigation work, and remediation tasks needed to maintain properties of all sizes. Our goals are to perform the work needed thoroughly and professionally and save the property owner from any unnecessary expense while blocking any possible damage from becoming an additional hardship.

Our membership as a commercial vendor and reconstruction company helps us keep costs low. When we purchase materials for use in restoring a property, we pass these saving on to our customer. Because we share State Street splitting Bristol into VA and TN, we are licensed contractors in both states simplifying the many services that we can provide. Coping with a flood or fire creates enough stress. We want to make things better again, and as fast as possible.

SERVPRO Flag
Steven Blake Swecker

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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