A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Johnson City and Washington County
Our Google Reviews
(423) 434-0046
4.9
(189 reviews)

Need Odor Removal?

As experts in deodorization, SERVPRO of Washington County is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside your property

SERVPRO teaches IICRC technical classes in the proper removal of odors. Avoiding shortcuts is the key to eliminating odors once and for all. Don't just mask odors in hopes they will go away, call SERVPRO for expert advice!



We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Courtney & Trey Very informative and easy to understand

Thelma Tj Pate

Aidan was fantastic and helped with every problem we could bring forward! Will ask for Aidan anytime in the future for any needs

Will Watson

Ora and Aiden came out and cleaned our dozer and company truck and did an outstanding job

Ricky Guinn

Randy and Aura came out to the house today. They did an amazing job at a difficult time. They were both professional and respectful. Randy was knowledgeable about the entire process and explained things in a clear and direct way. Aura also demonstrated professionalism, courteousness, and respect. I would definitely recommend them if you are in the area and need any of the services they provide.

Terry

I live in apartment 5b and my neighbor had a water heater leak flooding her apartment and the water going into mine. Aura and Austin worked and all night removing water and trash out, they are very hard workers and very kind.

Carla Smith

I had a water heater leak and it flooded my apartment Austin and Aura did an exceptional job. They were both very kind and understanding at this very stressful time. They worked very hard all night in removing the water and removing everything that was damaged. Servpro should be very proud of Aura and Austin representing the company.

Cindy Gill

Austin and Aura got right to work. Pleasant, very understanding about my situation. Even at a very upsetting time for me. You should be extremely proud for Aura and Austin to represent your company.

Cindy gill

I had a house fire and I am Very happy with the process, Megan, Aura and Tina have been very helpful and are such hard workers. No complaints at all.

Andy Franklin

Megan and Lindsey evaluated water and structural damage from a storm and tree fallen on our house. They were knowledgeable and competent in their assessment. They gave us guidance re the process of restoration and helped us put together a step-step process in dealing with the work ahead. Thank you for having such staff. Terry and Helen Lane

Helen Lane

About Us

SERVPRO of Johnson City and Washington County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Johnson City and Washington County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Johnson City and Washington County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Johnson City and Washington County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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