A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hamblen & Grainger Counties
Our Google Reviews
(423) 318-6733
4.9
(180 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

They was really quick to respond and very respectful and helpful.

Sherry Harrison

I had a fire at my home. Everything was in total destruction. This crew came in put me at ease took care of all my contents along with the structure cleaning everything they made. This seem like it never even happened. I cannot highly recommend this team more than what they’ve already done top-notch company.

Jeremiah Johnson

A team came out to do an HVAC duct cleaning. They were so great at explaining the process and being thorough! It was also one of the best prices after we had gotten a few other quotes. I really appreciated their professionalism and communication!

Vanessa Rivera

Laura did an emergency Ready plan for us. This helped us educate our team on what to do in our building in case of many emergency scenarios. She was wonderful!

Leslie Sexton

Cleaned and dried the dealership in a timely and prompt manner would recommend

Andrew Parkey

Servpro came to Farris Jeep Ram Chrysler Dodge in great need from all the rain they everything dried and completed within 24 hrs awesome people great service

Randall Vaughn

We have some work done by Servpro due to some flooding issues we had with our pipes. Cody was awesome by recommending a plumber that did a fabulous job. I really appreciate it Cody you are fantastic

Shannon Lane

Laura and the team did work at my grandma’s house and it is amazing. Most importantly my grandma was so happy and loved that Laura was always there to communicate with her.

Cassie Randall

Had a pretty big mess on my hands when I called Servpro. The crew that came out was very knowledgeable and put my mind at ease. The dry out was very well thought out I felt like and done with precision. Kody and office staff that I dealt with was also very engaging and was eager to answer any questions or concerns I had. I will recommend Servpro to my friends and family 100%!! Thank you Servpro!

Larry Lockett

About Us



A Local Team for Cleanup, Restoration, and Repairs

Morristown properties see a little bit of everything: heavy rain, humid stretches, older plumbing, busy commercial spaces, and wooded areas that can turn windy weather into a cleanup project. A leak, fire, mold concern, or storm issue can interrupt a normal day fast, especially when you are trying to figure out what needs attention first.

SERVPRO® helps homeowners, business owners, property managers, and facility teams in Morristown recover from water damage, fire damage, mold, storm damage, sewage backups, biohazard concerns, and specialty cleaning needs.

Practical Help for Real Property Problems

Good restoration starts with understanding the whole situation. Water may travel behind walls or under flooring. Smoke can settle into contents and soft materials. Storm damage may leave openings that need temporary protection before repairs begin. SERVPRO focuses on assessing the damage, explaining the next steps, and matching the cleanup method to the property.

Near Cherokee Lake and the surrounding hills, local buildings can deal with runoff, humidity, wind, and changing temperatures throughout the year. Those conditions can affect basements, crawl spaces, roofing, flooring, and commercial spaces.

Our services include water removal, structural drying, fire cleanup, mold remediation, storm restoration, construction, contents cleaning, and general cleaning.

Ready for the Next Step

For restoration services in Morristown, SERVPRO can help you move from damage to a clearer plan. Contact SERVPRO to schedule service and restore confidence in your property.



John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Hamblen & Grainger Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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