A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of East Memphis
Our Google Reviews
(901) 754-9061
5.0
(83 reviews)

Need Odor Removal?

As experts in deodorization, SERVPRO of East Memphis is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.



We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.



Serving you since 1967, we can respond immediately to your, fire, water, or storm damage emergency.



Have Questions or Need Assistance?

Call SERVPRO of East Memphis Today (901) 754-9061

Open 24/7!

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had Yorber, Richardo, and Valentina come to our house to help with water flood. They packed up our things for 3 days and loaded them into pods and truck! They worked all day except for small lunch break! They did an excellent job and were so friendly and took good care of our things! They were fantastic!

Rita Russell

Dana was excellent!!! Dana was friendly and helpful throughout the process!

Shawana Reed

We have been so pleased with the Serve Pro East Team that Has assessed our damage and done the demolition on our condominium after water damage from I busted pipe in the condo above us. This All-Star Team led by Martin.Fabila including Alex, Kami, Valentino and others have provided excellent service and have done a thorough job of communicating and explaining the process and what we can expect. This communication has helped us feel so much better during the chaotic and stressful event after our condo was flooded.

Kelley Williford

Margarita and her team were absolutely wonderful. We were very fortunate to have her leading the crew for our pack back and and each of her team members were super nice! Thanks for a jibe well done!

Velvet Bass

Martin was awesome!!! Appreciate all the work they’re doing for our family. He deserves a raise.

Veghan Summit (DeepWater)

Derrion was so helpful and really went the extra mile to figure out what our issue was. He was professional, patient, and made sure everything was taken care of thoroughly. Thank you, Derrion and ServPro!

Rachel McNeill

Telesa and her crew were very professional and accommodating. Great Job!!

Chasity Aikens

Excellent service remediation services

Susan Heath

I called during an emergency situation, and after asking me a few questions, Kami made sure I received help as soon as possible. She followed up throughout the entire process, making sure everything was taken care of. I really appreciated the prompt response and attention to detail

Susi Fernández López

About Us

Why SERVPRO®

SERVPRO of East Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.

If you would like to schedule service for your home or business, please call today!

Commitment to our Community.

Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the East Memphis community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of East Memphis, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of East Memphis, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results. 

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years combined experienced in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”

Thomas Brent Nicholson, Leo Millan
Thomas Brent Nicholson, Leo Millan
Owners of SERVPRO of East Memphis

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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