A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Campbell, Claiborne, Scott, and Union Counties
Our Google Reviews
(423) 562-7378
4.7
(16 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I called them about a possible roof leak and mold in my very pregnant daughters house. He was there the same day to check out the area. Gave us good honest advice

Nephateria Bean

I called earlier this week and he was able to come out today even though he had a busy week. He was so helpful and we wouldn’t go to anyone else if we have problems in the future!

Courtney Emerson

Had water pipes in my ceiling rupture. Serve pro came in and cleaned everything up and hauled off my damaged items. Jim was great, always responded to my calls/text. Very nice people!

Bridget Long

They folks were very easy to work with and courteous. They came in got started and finished. They cleaned up and left things in as good a shape as before they started.

Terecia Taylor

They did a great job. Very friendly and professional.

Janice Long

They was quick with the response prices was awesome and the team are all great people. They did awesome work. Would recommend 10 out 10.

Jonathan Long

Called one day and they came out the very next day and did an excellent job. They cleaned my air ducts which were extremely dirty and dusty! The work crew was professional and trustworthy! The management was very professional and easy to work with. I will definitely be using this bunch for any similar needs in the future!!

Jacob Moses

Jim and his team responded quickly to my home to clean up water when my supply line on the master bathroom toilet burst. Water flooder my master bedroom, master bathroom, living room, and basement.

Sheena Cupp

My mom lives in a rural area with an old septic system. The drain to septic was compromised by tree branches and caused sewage to flood into the basement. The servpro team was very helpful and professional. It was a very tough dirty job but they got everything better than it was before. Alexis and her partner were very good and Jim was kind enough to help accommodate certain needs we had.

Kaara

About Us

At SERVPRO® of Campbell, Claiborne, Scott, and Union Counties, we understand how stressful property damage can be and the disruption it can cause. Our goal is to restore your home or business to pre-loss condition quickly and efficiently and with minimal disruption to your family, customers, and employees.

Our technicians are highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They are required to undergo rigorous and continuing education and training to stay current with technological advancements and industry best practices.

Franchise owners, Jim and Dania Williams are committed to providing the highest level of service and support to all of the customers they serve. As trusted restoration professionals, you can rely on SERVPRO® of Campbell, Claiborne, Scott, and Union Counties to restore your property damage, “Like it never even happened.”

SERVPRO Flag
James J. Williams II, Dania M. Williams

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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