A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rock Hill, York County
Our Google Reviews
(803) 324-5780
4.8
(192 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Evan, Wilbur, Alex, and their team did a beautiful job on my master bathroom tile floor and shower. They truly cared about the quality of their work and kept me updated throughout the process. I can’t recommend them enough. Thanks, guys!!

Amanda Waxman

Evan and his team were phenomenal! They were all very professional and quick. We had a water backup due to blocked sewer line and it damaged the entire kitchen. They were able to work with our insurance and replace the entire continuous flooring.

Kevin Dvorscak

Jamel cobbs an hi s assoc. Were exceptional, in courtesy, cleanliness, an respectful , knowledgeable of on what to do, they are a tremendous asset to you company, an I feel they set the standard of work ethics, THANK YOU JAMEL

William Beauford

Sorry for the initial rating only reply. I didn't see a place to put comments using the phone interface on the review! Anyway...Jamel and friend have been great to work with. Very professional and courteous, answering my many questions and explaining what will happen at each stage. I am very happy I chose ServPro for this experience! --Andy H

Healed By Wounds

We had water damage from a flooded washer. Jamel and his team were prompt, kind and professional. He was very thorough explaining what we needed done to complete the job. Would highly recommend Servpro, Jamel and his team along with Taylor the production manager.

Jennie Hogan

After a water related disaster in our laundry dumped a large amount of water into our house and crawl space, we were so thankful for Servpro. Jamel and his team showed up to our house on a Saturday night within an hour of us calling. They were very professional, courteous and informative about the water remediation process. They quickly evaluated our situation and began the process to stabilize and reduce the water damage. Their quick and professional response to the stressful situation we found ourselves in was so appreciated. We highly recommend them!

Matthew Vaughn

Professional team. Arrived as promised, assessed area impacted and shared plan to remediate. Quickly removed damaged flooring and at end of each day area was cleaned up and we informed of next steps in the process. Progress was seen daily. We highly recommend them.

Mich P

First time customer. The men who came into my home were very friendly and helpful. They answered all my questions and left the work area very clean.

Megan Bell

Jamal and Romero did an excellent job in clearing the water saturated flooring and underlayment in all areas affected by the water damage from a leaking water heater. They were fast, efficient, and very careful of antique furniture and other items. Friendly and informative regarding each step in the process. This team did work for me at another property a few years back. I highly recommend Jamal and Romero and the Fluff Mud Ventures group affiliated with ServPro serving Gastonia, Rock Hill and Gaston and York Counties for their water mitigation and removal of damaged property services.

L. Diane Mull

About Us

OUR STORY

We opened our first SERVPRO franchise in May 2012. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ® We are locally and woman owned.



OUR SERVICES

Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Rock Hill, York County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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