A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Greater Northern Charleston
Our Google Reviews
(843) 552-1226
4.9
(262 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Stephen and JP did a great job -they were polite, efficient and explained all aspects of the services completely -I would highly recommend !

Deborah Stine

Dealing with an overflowing bathtub and the resulting flood damage is incredibly stressful, but Servpro made it manageable. John and JJ arrived to handle the cleanup and mitigation—they were both deeply knowledgeable, professional, and reassuring. I’m so thankful for their excellent and courteous service during a chaotic situation!

Crystal Pittman

JJ did an amazing job at my place, I like the way he was progressing and taking time for me in the jobs, unlike other people he maybe slow but he works hard

Floor Chicken

Very friendly and easy to work with

Paul Dehart

JJ did such a great job helping me he was this tall guy that kinda scared me at first but after meeting him he just smiles too much but he works good with the team, I’m just a gnome looking guy but I mean this job these people do is great. And also wanna thank Servpros team as well.

John The gnome

JP and Stephen gave awesome customer service for my water damage in my house. They communicated with me through every step of the demolition. I appreciate their great customer service!! Job well done!!

Quinteria Mazyck

Todd and Ezekiel showed up on time and with short notice. Always friendly, professional, and organized. Our company has worked with these two time and time again and as long as they’re around we will be as well

john jones

Todd and Ezekiel did an outstanding job from start to finish. They were professional, courteous, and took the time to make sure everything was done right. Their attention to detail and commitment to quality really stood out, and they made the entire process smooth and stress-free. I truly appreciate their hard work and would absolutely recommend SERVPRO to my family and friends. Great service all around!

Abraham Kemmerlin

I can't say enough good things about Stephen, Tori, and the entire SERVPRO team. From the very beginning, they were professional, knowledgeable, and genuinely cared about helping us through a stressful water damage situation. Stephen took the time to explain every step of the mitigation process, answered all of our questions, and made sure we understood what was happening and what to expect next. Tori was equally amazing—always responsive, organized, and compassionate, making a difficult situation much easier to navigate. Working with the management team has also been fantastic. Their communication, professionalism, and willingness to keep us informed throughout the entire process gave us confidence that our home was in good hands. It's clear they truly care about their customers and stand behind the quality of their work. The crew arrived on time, treated our home with respect, worked efficiently, and kept everything clean throughout the process. Their communication was excellent from start to finish, and it was clear they take pride in both their workmanship and customer service. When you're dealing with unexpected damage to your home, having a team you can trust makes all the difference. I highly recommend Stephen, Tori, the management team, and everyone at SERVPRO to anyone who needs restoration services. Thank you all for your professionalism, honesty, and outstanding customer care.

Nick Nastasi

About Us

SERVPRO of Greater Northern Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Serving North Charleston, Ladson, Summerville, Moncks Corner, Charleston, and the surrounding areas, we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. Here in the warm and humid Charleston climate, mold and mildew are prevalent and our crew is able to remediate these issues for you as well.  After we have stabilized your property our construction team steps in and puts it all back together.

In addition to regular training provided by our our corporate SERVRPO facility, our crew also regularly attends local and regional training, and maintains IICRC-industry certifications.  You can rest assured our staff is equipped with the knowledge to restore your property no matter the size or type of loss. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Greater Northern Charleston.

As a franchise we have been locally owned and operated by Brandon and Liz Ferm since 2006 and we love serving the Lowcountry communities.  Our staff, in the office and in the field, are committed and trained to take care of your mitigation needs for your business and home.  

If you would like to schedule service or need help determining what steps to take to begin recovering from a damage to your home or business, please feel free to call anytime.  We have a manager answering the phones 24/7 so you never have to wait on and answering service.   We are always here to help. 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brandon C. & Elizabeth L. Ferm
Brandon C. & Elizabeth L. Ferm
Owners of SERVPRO of Greater Northern Charleston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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