Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
- Mold
- Fire
- Cigarette and cigar smoke
- Marijuana
- Pets
- Pests and Rodents
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What our
customers are saying
Our water heater leaked while we were out of town creating a real nightmare for us, and unfortunately our neighbor below. SERVPRO was on site right away and initiated the water mitigation and restoration process immediately. The entire SERVPRO team was professional, caring, and genuinely concerned about getting our home back to "normal" at the earliest. Our project was specially challenging due to the amount of water that was spilled. They were fair during the entire process and restored our units to its original condition. You can't even tell there was any damage to our condos. Everyone, from the office staff to the workers, supervisors, and managers that worked, supervised and managed the project seemed genuinely concerned and made an unfortunate experience feel a less painful. I wouldn't hesitate to reach out to SERVPRO again should the need ever arise.
ServoPro responded quickly to my discovery of cat urine and rodent droppings. They were patient and empathic. A real relief.
Incredible professional service both from their office staff as well as their on-site team. Would highly recommend!
Fantastic ! Your team was amazing, the two young men that came to naples, and cleaned vents on the 20th, 21, were wonderful , I lost their names but sure you can find them..so pleasant, knowledgeable, very hard working, so kind to me and polite, great asset to SerPro !! Also Patrick andzack,Jason ,Koden were terrific as well, Patrick is a wonderful leader, very hard working, knowledgeable as well, these men are golden !! Please acknowledge them, they earn it !!! I'm almost blind , and they couldn't help me out enough ,so respectful of that, all just wanted to make me happy and they did !!! Thank you from the bottom of my ❤️
We had an excellent experience with SERVPRO of SE Portland after our kitchen was a total loss due to significant water damage. I want to specifically recognize Dominic, Summer, Angel, and all of the subcontractors who worked on our home. From start to finish, the team took care of the issue and made an incredibly stressful situation much easier to manage. They were professional, easy to work with, and coordinated directly with our insurance adjuster, which was a huge relief for us. Communication was, for the most part, flawless, and anytime we had a question or concern, it was addressed quickly. If we ever experience something like this again, I wouldn’t hesitate to call SERVPRO in a heartbeat. I would also confidently recommend them to anyone in need of restoration services.
Sebastian and his team were very helpful, fast, and friendly!
I haven’t used them for the service (yet) but we will see how the quote comes in. I’m specifically leaving a review for my experience just on the process of getting a quote. The two that came (James & April) were respectful, very thorough, and nice to work with. I’m thankful they were so informative and even let me know they saw some other things while doing their scope of work that could save us in the future. Thanks!
Servpro of SE Portland was wonderful to work with. They communicated with me every step of the way and was able to get me and my family back into our home. Sebastian was super knowledgeable and helpful during the entire process. Would definitely recommend them!
Servpro is far and above a 10 star company. A pipe near my kitchen sink cabinet burst. They did both the water damage and the reconstruction. EVERY person I interacted with personally or by phone at Servpro was a true DIAMOND. Infinite gratitude and praise goes to Sebastian the manager, who negotiated tirelessly and rigorously with my insurance company to make sure I was taken care of. The water damage was extensive and while the other cabinets were not damaged by the water Mr Sebastian was able to make sure my cabinets matched to the old ones refinishing all my cabinets. My Insurance company also adamantly refused to cover the cost of a new countertop for the island even though it would not match to the new counter tops. Mr. Sebastian was able to work a plan and made sure my counters would match. I was happy to know Sebastian's focus was to make sure the job was done right and wasn't only profit driven. As a result of Mr.Sebastian's advocacy and efforts I was able to afford a brand new kitchen Which I love! I am a frail Senior Citizen and its important to mention that Servpro started work when I was 10 weeks out of major surgery and also have a special needs kitty who is my service animal as well. I cant emphasize enough how everyone at the company are rock stars and made me feel totally accommodated regarding my schedule and treatment of both my kitty and I. Ms Alana was very respectful and professional. Ms Alana faithfully kept me appraised of the crews schedule and always called ahead so I had ample time to get Francie situated comfortably and out of the way. Ms Alana was always infinitely patient, polite,respectful,responsible, and responsive with me. I can't adequately express enough gratitude and praise for Emmanuel who almost single handily did the reconstruction. His workmanship is precise, detail oriented,immaculate and has an excellent true eye for design. His suggestions truly brought my 1970's kitchen into a 21st century showplace. He was most patient,with me. He worked VERY hard in horrific heat to install my HEAVY stone backsplash which ended up with me not liking it, and professionally removed it and installed my new preference with a exquisite wood trim. I LOVE my kitchen thank you Emmanuel! Regarding the backsplash and me wanting to change the backsplash. All the staff in particular Ashley was over the top gracious, Patient and understanding in accepting my rejection of the labor-intensive work and installing the replacement. I must add that Emmanuel installed the laminate countertops + new backsplash without a single wrinkle, crease or bubble! He plus his partner removed, sanded, stained , and reinstalled 20!!!! cabinet faces in 1 day!!! Regarding the Water Damage Cleanup. David Stands out at identifying Mold that was caused by the water damage ( Which I now attribute to an overall feeling of not being well ). And him and the team being able to rectify and clean up swiftly!. Despite the language barrier we communicated perfectly and he was most patient, Respectful, skilled, and knowledgeable. Maria, Miladis, and Karen packed my entire kitchen with the utmost consideration. NOT ONE ITEM WAS DAMAGED OR BROKEN! and they thoughtfully made the boxes that held my stuff lighter for me to carry as I wanted to repack my kitchen myself. ( even though they urged me to let them carry them I preferred to do it ). They were very intuitive. I didn't have time to sort at all, but they brought my attention to important items that needed to be packed separately. They were wonderful. Also I had a huge wall of knick knacks and Karen was able to put back every single one accurately as it was before! IN SUMMARY- I would hire Servpro Southeast Portland again without any reservations. This is a company that truly puts the needs, preferences, and comfort of the customer foremost. (I threatened constantly to 'kidnap' them and take them to city hall to adopt as honorary Grandchildren- They are wonderful!)
