A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Medford / Ashland
Our Google Reviews
(541) 773-3740
4.6
(125 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I am disabled and often find businesses that take advantage of me, and others suffering dissabilities. Rarely, I come across a business that goes out of the normal way, to extend special concern and care to their customers. This business is one of those exceptionally rare businesses that I would trust with my life. They won't rip you off and they will take great care of you. Don and John (the Owners) genuinely care about giving their customers the best service the industry has to offer, at the most affordable price. If it was a restuarant, I would dine with them, every meal. Go on and get estimates from their competitors, but in your final decision, trust these folks. You will be glad you did. By the way, they do not know I am offering this review and they did not solicited it from me. They earned my respect, and appreciation. They will earn yours too. RCM

ron mccain

We had ServPro out to help us when our home experienced extreme water damage. These guys were just the very best. Prompt, professional, and considerate. Anthony, and his team (Cody W. and Cody), kept us informed every step of the way as to what was going to happen, what to expect, next steps, etc. They did such a great job! We appreciate how they made an extremely stressful situation a lot better for us. We felt assured the job would be done thoroughly and correctly, and that we were in good hands. We highly recommend ServPro of Medford/Ashland.

Kristine Kellogg-Garrison

Terry the construction manager is Awesome to work with. He has great attention to detail. I highly recommend them.

Peter Ralls

John B. from SERVPRO of Medford/Ashland came out to inspect our ceiling and the mold in our bathroom. He was professional, knowledgeable, and took the time to explain what he found and what our next steps should be. We appreciated that he answered all of our questions honestly and made the process much less stressful. Thank you for the excellent customer service!

Tiesha Ely

I can't express the magnitude of service Servpro goes above and beyond. Our home had some eves that cause water damage in the interior of our home. Office, upstairs ceiling, bathroom complete gut, and spare room. All of the Servpro team came out and had to extract the insulation from the attic to remove / clean the mold in the affected areas. Cleaned the walls with special cleaner (the walls look amazing in the office. I am beyond amazed and happy on how hard this company works to get your home back together. Still have a ways to go but the hard part is the mold removal. Shoot out to Terry, John B, Josh, Alejandro, Cody, Alex who took down a wasp hive 🙌, Trey and all of the Servpro Team.

Maria De Garcia

Great friendly company and crew. They have amazing subcontractors that does fantastic work in a fast timely manner. They did mitigation and restoration for water damage to my house.

Justin Lodge

The water damage from the faulty water heater was a major shock and disruption for our business. However, I was pleasantly surprised at how quickly Servpro came out and mitigated the issue. Pat and his mitigation team were professional, quick, and followed through. I was out of town, and had to coordinate everything over the phone. By the time I rolled in, there were four vans at the site and dozens of fans installed, drying everything out. Would recommend!

Herb Quady

recently had the pleasure of working with the Contents Team at Servpro after a water damage incident in my home, and they were absolutely outstanding! From the very first call, their response was incredibly fast and professional. They arrived promptly, carefully assessed everything, and immediately began the restoration process for our belongings. The team handled all of our contents with the utmost care and respect — packing, cleaning, and restoring items I thought might be a total loss. Their attention to detail and expertise really shone through. What impressed me most was how quickly they turned everything around without sacrificing quality. They kept me updated throughout the process and even delivered our restored items back in excellent condition ahead of schedule. If you need restoration services, especially for your personal contents, I highly recommend Servpro's Contents Team. They truly go above and beyond! Thank you so much for making a stressful situation so much easier. Highly recommended! 🙌

Cody James

Really good service terry dose our laundry for us and great guy he’s amazing and very kind

Alexis wadley

About Us

SERVPRO of Medford/Ashland provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency. SERVPRO of Medford/Ashland understands the stress and worry that comes with a fire or with water damage and the disruption it causes in your life and home or business.

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Medford/Ashland specializes in the cleanup and restoration of fire, smoke, or water damage in residential and commercial property. SERVPRO of Medford/Ashland can also mitigate mold and mildew from your home or business.

Team Bestul's staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Medford/Ashland. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

John Robert Bestul
John Robert Bestul
Owner of SERVPRO of Medford / Ashland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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