A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown Portland / Team McGinnis

Need Odor Removal?

At SERVPRO® of Downtown Portland / Team McGinnis, we know that unpleasant odors can linger long after the visible mess is gone. Whether the smell is from smoke, mold, pets, biohazards, or other sources, standard cleaning methods often aren’t enough to fully eliminate it. That’s why we offer expert odor removal services that target and neutralize odors at the source.

Our highly trained technicians use advanced equipment and proven techniques—including air scrubbers, thermal fogging, and ozone treatments—to remove even the most stubborn odors from your home or business. We don’t just mask the smell—we identify the cause and eliminate it.

Odor issues can affect more than comfort—they can impact your health, mood, and the impression your space leaves on visitors or customers. Whether you're dealing with a recent incident or a long-term issue, we’re here to help.

When freshness matters, trust SERVPRO of Downtown Portland / Team McGinnis to restore clean air and peace of mind. Contact us today to schedule your odor removal service and breathe easier tomorrow.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

About Us

SERVPRO® of Downtown Portland / Team McGinnis has been proudly serving the community since 2009. Founded by Tim and Nick McGinnis, our mission has always been to help downtown high-rises, condominium associations, multi-family properties, HOA communities, and businesses recover quickly after unexpected property damage.

SERVPRO® Team McGinnis understands the unique responsibilities of managing a homeowners association and the importance of protecting your community while maintaining compliance with HOA requirements.

Works with HOA governing documents, including:

  • CC&Rs
  • Bylaws
  • Architectural guidelines
  • Board policies

Partners with:

  • HOA boards
  • Community managers
  • Property management companies

Provides restoration services for:

  • Water damage
  • Fire damage
  • Mold remediation
  • Storm damage

Helps minimize disruption to residents through:

  • Fast emergency mitigation
  • Coordinated restoration planning
  • Clear communication throughout the process
  • Detailed documentation for insurance claims

Supports associations by:

  • Protecting community property
  • Keeping projects aligned with community standards
  • Helping boards respond quickly and efficiently

SERVPRO® Team McGinnis also helps our commercial Downtown Portland partners in the following industries:

Office & Corporate

  • Corporate headquarters
  • Law firms
  • Accounting firms
  • Financial services
  • Insurance companies
  • Real estate offices
  • Technology companies
  • Consulting firms
  • Coworking spaces
  • Government offices

Retail & Shopping

  • Clothing stores
  • Department stores
  • Jewelry stores
  • Specialty shops
  • Convenience stores
  • Grocery markets
  • Electronics retailers
  • Beauty and wellness retailers

Hospitality & Tourism

  • Hotels
  • Boutique hotels
  • Short-term lodging
  • Convention-related businesses
  • Visitor services

Restaurants & Food Service

  • Restaurants
  • Cafés and coffee shops
  • Bars and lounges
  • Breweries
  • Bakeries
  • Food halls
  • Catering companies
  • Commercial kitchens

Residential & Mixed-Use Properties

  • High-rise condominiums
  • Apartment buildings
  • HOA-managed communities
  • Mixed-use developments
  • Luxury residential towers
  • Student housing

Healthcare & Professional Services

  • Medical offices
  • Dental offices
  • Physical therapy clinics
  • Wellness centers
  • Pharmacies
  • Specialty healthcare providers

Entertainment & Events

  • Theaters
  • Event venues
  • Museums and galleries
  • Music venues
  • Sports-related businesses

Industrial & Building Support Services

  • Warehouses
  • Storage facilities
  • Loading dock operations
  • Building maintenance companies
  • Janitorial services
  • Property management companies

Financial & Specialty Facilities

  • Banks
  • Credit unions
  • Investment firms
  • Data centers
  • Server rooms
  • Records storage facilities

We proudly serve residential and commercial clients with 24/7 emergency response. Our experienced team provides restoration and cleaning services, including:

  • Residential water damage restoration
  • Commercial water damage restoration
  • Emergency water extraction
  • Flood damage cleanup and structural drying
  • Fire damage restoration
  • Smoke and soot cleanup
  • Mold remediation and mold damage restoration
  • Storm and wind damage restoration
  • Sewage backup cleanup
  • Biohazard and trauma scene cleanup
  • Odor removal and deodorization
  • Contents cleaning and restoration
  • Air duct and HVAC cleaning
  • Commercial large-loss restoration
  • Disaster recovery and emergency response planning
  • Complete reconstruction and rebuild services through McGinnis Restoration & Construction

SERVPRO® Team McGinnis is available 24 hours a day, 7 days a week to respond quickly, minimize damage, and restore your property.

We respond to:

Residential Water Damage

  • Burst or frozen pipes affecting multiple floors or units
  • Sprinkler system discharges from accidental activation or fire suppression
  • Overflowing toilets, sinks, or bathtubs causing damage to neighboring units
  • Water heater failures in condos, apartments, or mechanical rooms
  • Appliance leaks from dishwashers, washing machines, refrigerators, or ice makers
  • HVAC and air conditioning condensate line backups
  • Roof leaks from heavy rain or aging roofing systems
  • Balcony or deck drainage failures allowing water intrusion
  • Window or building envelope leaks during wind-driven rain
  • Elevator pit flooding requiring emergency water extraction
  • Parking garage flooding from storms or plumbing failures
  • Sewer backups affecting common areas or lower-level units
  • Fire sprinkler pipe breaks in parking structures or utility rooms
  • Broken supply lines in restaurants or retail spaces impacting tenants above or below
  • Mechanical room or boiler system leaks spreading through multiple floors

These types of losses are especially challenging in downtown properties because water can travel vertically through walls, shafts, and shared building systems, affecting multiple units and common areas. Quick mitigation is critical to limit damage, reduce business interruption, and help prevent mold growth. SERVPRO® Team McGinnis is here to help.

Sewer & Contaminated Water Damage in Downtown Properties

  • Main sewer line backups affecting high-rise buildings
  • Toilet overflows in condos, apartments, and office buildings
  • Drain backups in shared restrooms and common areas
  • Storm drain overflows in parking garages and lower levels
  • Flooded elevator pits contaminated with stormwater or sewage
  • Restaurant grease line backups impacting retail and mixed-use buildings
  • Overflowing floor drains in mechanical rooms and utility spaces
  • Sewage backups into ground-floor retail or lobby areas
  • Contaminated water from sprinkler system discharge in older buildings
  • Waste line failures between condominium units
  • Overflowing janitorial or mop sinks in commercial properties
  • Black water intrusion following heavy rain or municipal sewer surcharges
  • Plumbing failures affecting multiple units through shared drain stacks
  • Contaminated water spreading through hallways, stairwells, or common areas
  • Biohazard cleanup following sewage contamination in occupied spaces

No matter the size or scope of the loss, SERVPRO® Team McGinnis has the expertise, equipment, and resources to restore your home or business as quickly as possible.

Call SERVPRO® Team McGinnis today for 24/7 Downtown Portland emergency water damage restoration, fire damage restoration, mold remediation, reconstruction, and disaster recovery services.

Timothy D. & Cynthia L. & Nicholas J. & Matthew A. & Monica N. & Alesha J. McGinnis
Timothy D. & Cynthia L. & Nicholas J. & Matthew A. & Monica N. & Alesha J. McGinnis
Owners of SERVPRO of Downtown Portland / Team McGinnis

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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