A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Douglas County
Our Google Reviews
(541) 530-7044
4.7
(47 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had Servpro out for a mold issue. Trent and Ken came and did an outstanding job for us. They were very knowledgeable and professional. I would recommend them.

Marcy Dorris

The fans are absolutely amazing at fair. Thankyou!

Raider Albertus

Fans are AMAZING kept us cool at fair.

Jhett Southworth

having the fans at the fair to be able to cool down was AWESOME

teghan dietrich

These guys are amazing. They were very thorough and respectful of the property. Trent was the best person to work with and I can’t say enough about how appreciative I am for the work they did!

Nicole Murtaugh

They broke my sink

Paula Brown

The team at Servpro Roseburg have been exceptional with their timeliness, expertise, scheduling, and care in rebuilding our Family Room floor after a sudden waterline break. Trent (Ops Mgr) was out to inspect the same day we called, and provided an estimate to mitigate and rebuild within 48 hrs. The front office (Aubrey) and crew (Trent, Ken, Noah, Sebastian, Dejuan, Josh) worked seamlessly together to execute the work professionally and also coordinated with our insurance carrier for a smooth claims process. HIGHLY RECOMMEND!!

V. Palmer

I am a coach for Douglas High School football team, and before the season started, Andrew approached our school with a sweet deal for Servpro to clean all of our football jerseys each week after games. Andrew has been great with picking up our jerseys each Saturday, and having them returned to us on Monday, incredibly clean. Even after a few games where we basically played in mud the whole time, the jerseys came back looking like new every time. The other sports programs at the school will be utilizing this service as well as it has been incredibly convenient, and a huge time-saver for us coaches. We appreciated the service so much that DHS is going to continue using them for another year.

Kyle Meals

So far really great work. We've been at this since late July. I had a water leak and things move slowly with insurance. Servpro went to bat for me. All my guys were polite, respectful, on time. Great with my dog and cleaned up after the demo. Now it's time to get this place back together. I have no complaints, only good things to say about the team!

Roiann Beglau

About Us

At SERVPRO of Douglas County, we’re committed to making it "Like it never even happened." We distinguish ourselves through our exceptional training, extensive experience, outstanding service, and our deep-rooted dedication to the Douglas County community.

Training and Expertise
Our team at SERVPRO of Douglas County is our most valuable asset. Each team member undergoes rigorous training to stay updated with the latest techniques and industry standards. All our technicians are IICRC-certified (Institute of Inspection, Cleaning and Restoration Certification), ensuring we deliver the highest standards in water restoration, fire restoration, mold remediation, and more. Continued education is central to our operations, allowing us to stay at the forefront of industry advancements.

Experience
With years of experience serving Douglas County, we’ve faced and successfully overcome a wide variety of restoration challenges. From residential homes to large commercial properties, no job is too big or too small. Our extensive experience allows us to handle each project with expertise, dedication, and efficiency. Our many satisfied customers and outstanding track record reflect our commitment to professionalism and quality.

Exceptional Service
Customer satisfaction is at the heart of what we do. When you reach out to us, you’ll experience our commitment to excellence from the first interaction. We know disasters often strike at the most inconvenient times, so we offer 24/7 emergency services. Our prompt response ensures we can mitigate damage quickly and begin the restoration process right away. Working closely with insurance companies, we aim to simplify the claims process, making it as stress-free as possible for our customers.

History
Locally owned and operated, SERVPRO of Douglas County is proud to serve our community with integrity and dedication. Our deep roots in Douglas County give us a unique understanding of the specific challenges our area faces. Over the years, we have earned a reputation for reliability and excellence in restoration, constantly improving our services to better serve our customers and community.

Commitment to the Community
We’re more than a business; we’re a part of the Douglas County community. We’re committed to giving back, supporting our local community through sponsorships, events, and charitable contributions. Our dedication to making it "Like it never even happened" goes beyond restoration – it includes helping our community flourish.

Contact Us
(541) 530-7044

When disaster strikes, you need a restoration company you can trust. SERVPRO of Douglas County is here to support you every step of the way. Contact us today to learn more about our services and how we can assist you in your time of need.

Kristopher C. & Kaitlin Weaver
Kristopher C. & Kaitlin Weaver
Owners of SERVPRO of Douglas County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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