A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of West Seneca / Lancaster
Our Google Reviews
(716) 674-1103
4.9
(119 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Once again Servpro of West Seneca came to the rescue. The entire team there is super helpful and caring. My basement flooded and they were there quick to mitigate further damage and cleaned up well.

Charlie Snyder

Very informative

rian milligan

Dan is so knowledgeable about mold. I recommend everyone speak with him regarding any questions.

D B

Very informative and made the content very understandable. Thank you!

Lynn Pizzarelli

Dan was entertaining and very informative These situations happen in our industry and it is good to know we have a partner to handle for us

Jeffrey OBannon

Professional group. Their arrival was delayed by weather, but they kept me informed. The crew was friendly and laid out the steps that were going to be taken to get me cleaned up. There was a billing discrepancy, but Travis looked into it and made it right. I would definitely recommend

Erik R

They did great work. Arrived on time, completed everything thoroughly and left the area clean. Very professional

Donna Donovan

Southtowns Basement Took in Water and needed major clean up! đź’¦ The mitigation crew did an exceptional job during an incredibly stressful time for us. Their care, attention to detail, professionalism and thoroughness meant that no surface was left untouched. Taylor, Steven, Austin, Mike M, Hannah, and Scott truly went above and beyond and saved us from a terrible situation. We are beyond grateful and extremely happy with the results. Before and after pictures below:

Gina Rogers

Definitely recommend if you need water removal quick. Got a team to my house super fast. Thank you so much!!!

Jacob Coil

About Us

SERVPRO of West Seneca/Lancaster understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Lyn and Thom Braun have been the proud owners of SERVPRO of The Southtowns for 25 years, where they work in the business every day, and are now pleased to announce that they are the owners of SERVPRO of West Seneca/Lancaster.

 Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater. Together, they have been assisting the WNY area with water & fire restoration and become the #1 Restoration Company in the area!

SERVPRO of West Seneca/Lancaster specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of West Seneca/Lancaster can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of West Seneca/Lancaster.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Promise and Everyday Practice:

  • We will always….
  • answer the phone, even at 2 am on a Saturday
  • respond to any fire, water, mold, or biohazard emergency
  • be onsite in less then 4 hours
  • be fair and honest
  • work with the insurance adjuster to reach the best outcome for the insured
  • adhere to all local and national restoration best practices
  • carry liability insurance well above industry standards
Thomas & Lynn & Travis & Taylor & Nicole Braun
Thomas & Lynn & Travis & Taylor & Nicole Braun
Owners of SERVPRO of West Seneca / Lancaster

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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