A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Upper West Side
Our Google Reviews
(917) 498-1362
4.2
(10 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Extremely responsive and incredibly professional and neat. Made our damaged area ready for renovation in just a few days. Highly recommend.

Rebecca Barreras

Our entire basement flooded after a heavy rainstorm. ServePro came the next day to assess the damage and provide us with solutions. The Operations Manager, Gianpiero, was not only competent and professional but worked with his team to get the job done in a timely manner. He was also compassionate in understanding how difficult it was for us to cope with the loss of lots of sentimental items that accumulate over many years in a basement. We are grateful for his help.

Catherine Bala

After a flood in my basement I called Servpro of Upper Westside late on a Friday evening. Damian contacted me early Saturday and came very quickly to access the damage. From that point on Damian worked with my Insurance Company and coordinated all the vendor work that I needed. Every phone call, text and email from me (and there were many!) was responded to quickly and professionally. I always felt they were looking out for my best interest and to make sure my repairs were done smoothly and to my satisfaction. I highly recommend Servpro of Upper Westside and their team.

Jennifer Valderrama

Ben Vargas and his team went above and beyond in servicing my home after a fire. He was referred to us by our public adjuster and was so attentive to our every need from cleaning, discarding packing, storing and moving and everyone was polite and followed Covid 19 protocol thought the entire process. I would definitely recommend his company and the quality service and professionalism they provide!

Lee Federico

Servepro was there for my family during a very traumatic evening when my house sustained severe smoke damaged from a fire. Our family didn’t know what to do and where to start. The owner assured me he would help. He waited with us patiently. He spoke to my insurance for me while we were in distress. He took care of everything. He was patient and explained everything to me and was always available to answer our questions. We are very thankful to the owner and his amazing crew. I highly recommend you reach out to them with any home emergencies.

Fabian Wander

I cannot express enough gratitude to Servpro of Upper West Side. The crew came to rescue and took care of it all. The workers were polite, clean and very professional in what they did. Highly recommend.

Jorley Molinares

I had a fire in my apartment that started in my kitchen. After the fire department left Ben from Servpro of the upper west side was extremely helpful! We got an estimate and they quickly got to work. Two days later the smell of the smoke was completely gone. The soot was gone from all the surfaces and cabinets in my kitchen. It was clean and done with such professionalism. The price was fair and I was more satisfied. I recommend Servpro of the upper west side to all families that have lost their homes from floods, fires, and etc.

Kassandra Vargas

Kitchen flood at 1am - servepro picked up immediately - on site with equipment - total pros. They came back for insurance walk-through with digital readouts and backup for claims. Negotiating with agents became a non-issue. Well done.

Mick Gochanour

About Us

A Local Team That Treats Restoration Personally

Property damage in the Upper West Side often comes with extra moving parts. A leak in an apartment may involve a neighbor downstairs. A commercial cleanup may need approval from a management office. A mold concern near Central Park may require careful access, quiet coordination, and a team that understands shared buildings are their own kind of puzzle.

SERVPRO helps homeowners, tenants, co-op boards, property managers, and business owners with water damage restoration, fire cleanup, mold remediation, commercial restoration, specialty cleaning, contents support, and more.

Built on Pride in the Work

This team describes itself as a family, and that shows in the way they approach each job. The goal is simple: do the work with care, communicate clearly, and help clients feel supported during a stressful situation.

The owner and production manager, Jonathan, is IICRC certified, and office manager Jazmin is EPA certified. The team is certified for water losses and fire claims, experienced with mold remediation, and familiar with commercial losses involving clients and management offices. SERVPRO also provides dry cleaning services for damaged contents after fire-related damage.

Serving Upper West Side Homes and Businesses

From buildings near the Joan of Arc monument to busy residential and commercial spaces throughout the neighborhood, SERVPRO brings practical restoration support with a personal touch.

Contact SERVPRO® to learn how our team can help restore comfort, function, and confidence to your property.

SERVPRO Flag
Benjamin O. Vargas

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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