A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Mill Basin, Flatlands
Our Google Reviews
(718) 381-3271
4.9
(31 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

HIGHLY RECOMMEND! Excellent service from Team Allen, specifically team of Walter / Giuseppe / Diego. Their team communicated efficiently via Eric and Walter, sticking to their dates of service and their time windows. Quick turnaround from initial assessment to the actual work. The demo team from Walter / Giuseppe / Diego was professional, bringing tarps to cover and quick work addressing areas. They asked about preference for coverage and gave me information for next steps as well. This was an EXCELLENT recommendation and favorable when other construction companies were terrible. Book them today!

Elizabeth Jimenez (Liz)

Ronnie and his team were great. Took care of mold in my boiler room in a matter of hours. Highly recommend!

Colin Murphy

Cesar and lead tech Ronny are communicative and very helpful, Ronny and his team got my 1 bedroom mold remediated in 1 day!

Max Wittek

Caesar, Fernando and Walter are amazing workers. They are reorganized and work very clean. Caesar is a great team leader, he explained everything that had to get done and explain anything we didn't know. We are very pleased they their work and I would hire them anytime. Thank you

Alireza Shirazi

Hello! My name is Eileen. Ceasar and his crew came to my mom‘s house last night after the Brooklyn floods. He and his crew were wonderful!!! He was easy to talk to and very friendly, helpful and fast!! I recommend them HIGHLY!!!!!

Neil Mazer

Until you have a mold issue to deal with, you have NO IDEA what goes into the process of identifying and remediating the situation and HOW IMPORTANT it is to try and identify the BEST-In-CLASS Professionals for the scope of services needed. Incredibly for us, a very trusted source pointed us to ServPro Team Allen and I CANNOT SAY ENOUGH about this group of committed, caring, hard-working, experienced, talented, knowledgeable professionals. The level of service we received, beginning with the extraordinary Gerrianne Punterfold, and CEO Robert Allen, and thereafter, including along Babita Bhajan, Project Manager, Cesar Chai and his A+ team of the hardest working crew on the planet, was unparalleled. I had heard horror stories from friends and colleagues about their mold remediation experience, causing us even more anxiety on top of dread and fear. But from the outset of our search, ServPro Team Allen's attention to every detail and response to all of our questions, allowed us to breathe easier, knowing we were in great hands. This work is really difficult and very intense, but the expression "service with a smile" never rang truer as it pertains to ServPro Allen Team of Mil Basin, Flatlands (btw, they even drove all the way out to our home in NE Queens). They are fair, honest, and thorough beyond belief. They take their relationship with their Customers extremely seriously, and exhibit tremendous pride in their product and performance - as well they should. Suffice to say....don't look further: highly recommend!

Bridget Sullivan

5 Stars - Excellent Service! I’m very impressed with the work Servpro did on my home. They were professional, efficient, and communicated clearly throughout the entire process. From the initial call with the office to the work done on-site, everything was handled smoothly. Special thanks to Kerri and team for coordinating everything so well, Cesar for his assessment and planning skills, Eric and his team for their hard work,Amit and Nick his team for their amazing job. They were always easy to reach whenever I had a question or needed clarification. I’m a happy customer and truly grateful for their service. Thank you, Servpro!

sanidine hofilena

They were n time and very professional. Explained to us all the issues they found and their plan to fix it.

Holly Connolly

Great service !!

Fred Cacace

About Us

You cannot account for disasters when they strike, which is why people rely on the effective response of our professionals for mitigation and restoration services. We are accredited through the State of New York, the IICRC, and OSHA for repairs, remediation, and a wealth of helpful services that return your property to pre-loss condition as fast as possible.

Qualified Restoration Technicians for All Occasions

There are hundreds of ways properties can be damaged by disasters, and that is why we quickly provide help for:

  • Storm damage restoration
  • Water damage cleanup
  • Fire recovery
  • Basement flooding
  • Biohazard cleaning
  • Mold removal

Helping with More than Just Restoration Services

Many recognize our name as a reputable restoration company throughout the greater Brooklyn area, but there is more to our story than helping after disaster events. We work to become a trusted name in the community for how we support local organizations and programs designed to help those in need and make life better for New Yorkers. We will continue to invest our time and resources to improve life for those in Mill Basin, Flatlands, and beyond.

Large Loss Recovery Specialists

As a service area around the sprawling borough of Brooklyn, commercial properties and extensive facilities are a common staple. We expect to respond to emergencies in these properties with the appropriate tools and strategies. We are an experienced large loss provider capable of managing substantial flood, water, or fire damage to warehouses, apartment buildings, and multi-story structures. The SERVPRO Green Fleet features tools and equipment specifically designed for larger loss scenarios, such as trailered generators and desiccant dehumidifiers, to manage substantial open spaces quickly.

Ready to Help When You Need It

An advantage of choosing our experienced team to help is our commitment to respond rapidly when disasters strike. We keep accredited and knowledgeable team members available 24/7 to mobilize with our cutting-edge tools and technologies for mitigation and restoration. With our centrally located warehouse, we can reach the entirety of our service area often within hours of the first notice of loss.

Robert Allen
Robert Allen
Owner of SERVPRO of Mill Basin, Flatlands

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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