A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Medford
Our Google Reviews
(631) 476-7500
4.8
(53 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Edward Finley n Harold Diaz are great members of Servpro. Professional and very efficient. They did a great job jim take a photo.

jim marino

The ceiling in my den was damaged by a leaking pipe. After the pipe was fixed, Servepro of Medford restored the ceiling. They did an amazing job.

Phyllis Weiner

SERVPRO was called by our insurance company the day after Thanksgiving after we reported a water pipe burst in our foyer at 8:00 am. Dave called within 1 hour of the time I spoke to the insurance rep. He told me his project manager Chris would call as son as he could. 15 minutes later, Chris called and said he was way out east but would get to us asap. He did, By the afternoon the area was secured and the dehumidifiers and fans were up and running. Chris said he would demo the walls as soon as the insurance company said ok. They were very slow in responding. Finally the Ins. Co. said we could open the walls. As soon as they did Chris returned and did the demo right away. we had the equipment running for almost ten days. SERVPRO did a great job. They have been finished here for about 2-3 weeks. Now hopefully I will hear something from out Insurance company which seems to be the only problem in our dilemma

Eric Letterman

I was recommended to Servepro of Medford from my insurance company after a large tree limb fell and went right through the roof of my backyard shed and did damage to some of the siding and the roof. Juan Gutierrez came from Servpro to evaluate and give us an estimate. He was very prompt, courteous and professional, and when his team came to do the work, they contacted us through every phase and Aaron who delivered the supplies was also very respectful and always arrived on time. The team finished the project in half a day and the result was excellent. I would definitely recommend them.

Lenora OConnor

Perfect job. Chris and Ruben went above and beyond. Would highly recommend. They were always on time, great communication, clean, and amazing work.

Barbara Beam

Servpro has some of the nicest most knowledgeable people i have ever worked with! Everyone was super informative and patient with our process and took time to explain everything. The line of communication was always open and they were quick to respond to anything we needed. Highly recommend!

Ashley Kimmey

I had a lawn sprinkler main line break under a patio. Well, needless to say, it was difficult to find but the crew under Matt and Chris were outstanding in pointing it out to me. They couldn’t continue until the steady flow of water stopped. I was able to isolate the leak with water stops and they continued. The crew was outstanding and left me with a completely dry basement. The basement was previously ankle deep in water. It is now completely dry. I couldn’t be happier with Servpro of Medford. I rate them a 5 star restoration service and I would recommend these people to anyone. They arrived on time and were efficient.

Water-Lou Plumbing & Heating

Chris and his remediation team did a great job removing soot and smoke odor from our condo which had a small fire. Chris was tremendously responsive and provided great communication throughout the process. In addition, he was extremely helpful with our "not helpful" insurance company. I would highly recommend SERVPRO of Medford based upon my experience thus far. I hope for a similarly good experience with their build-back team.

David Wasserman

We were highly impressed with everyone who was involved with the restoration of our home!! Each crew was friendly, courteous, conscientious and hard working!! Our project manager Juan Gutierrez was extremely helpful in every aspect to ensure that we were happy with the work being done!! Special shoutout to Diego, Bobby, Miguel, Ruben and Ron for their hard work and for going above and beyond to make everything perfect!!! We highly recommend this team for any type of work needed !!!

Christina Crane

About Us

About SERVPRO of Medford

At SERVPRO of Medford, we understand that property damage can be one of the most stressful and disruptive experiences a home or business owner will face. Whether caused by water, fire, storms, mold, or other unexpected events, our mission is simple: help our customers recover quickly, safely, and confidently.

As a locally owned and operated Long Island business, we are proud to serve homeowners, property managers, businesses, municipalities, healthcare facilities, schools, and commercial property owners throughout Suffolk County and the surrounding communities. Our team combines the responsiveness of a local restoration company with the resources and support of the nationally recognized SERVPRO network, allowing us to handle everything from everyday property losses to large-scale commercial recovery projects.

Decades of Service Across Long Island

For more than 30 years, SERVPRO of Medford has proudly served Long Island communities, helping property owners recover from unexpected disasters and property damage. Over the years, we have earned a reputation for dependable service, quality workmanship, and a commitment to doing what's right for our customers.

Our experienced team includes IICRC-certified production managers, project leaders, and restoration professionals who bring decades of combined industry experience to every project. Whether responding to a residential water loss, a commercial fire event, or a large-scale storm recovery effort, our focus remains the same: delivering exceptional service, clear communication, and reliable results.

SERVPRO Flag
Daniel B. Kluger, Greg A. Shell, Greg A. Shell Jr., Elijah R. Shell

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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