A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Garden City / Hempstead
Our Google Reviews
(516) 620-4579
4.9
(36 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Mitch and his crew were terrific, from start to finish. Servpro came to us highly recommended by one of the best builders in NYC. Can’t recommend this company more highly.

Macs Biggs

We recently used Servpro to clean, vacuum, and disinfect our basement following a sewage flood, and the entire experience was top-tier from start to finish. During the estimate phase, Tim was great to work with. He was extremely flexible with scheduling, always eager to answer our questions, and made sure we got an accurate quote tailored to what we needed. On the day of the job, Tim arrived on-site with his crew members to review the scope of work with us. The crew did an outstanding job. They were exceptionally professional, incredibly thorough, and went above and beyond to ensure every area could be properly cleaned and disinfected. They were also very mindful of our home, taking the time to cover their work areas so the rest of the house stayed completely clean throughout the process. I highly recommend them to anyone in need of restoration or deep cleaning services!

Monica Tito

Overall a great experience with this franchise from initial consultation and proposal, to the work itself, to the follow up from the office. Communication was very clear and quick by all, the crew remediated the mold effectively, and adjusted to our concerns and preferences. Highly recommend!

Anirudh Shah

They are the best

michael cleary

On Saturday, a hot water pipe burst in my brother-in-law‘s apartment. Glen Oaks called Servpro, and they were there within hours. Edwin and Brian were very efficient and professional. They answered a lot of questions. My husband and I have been in contact with Tim, and are very pleased with the handling of this situation, so far. We highly recommend Servpro! ADDENDUM The following Monday, the remediation crew was back, and consisted of Mel, Gabriel, and Keiry. Tim was on site, and supervised their excellent work. By the end of the day, all of the wet and damaged furniture, and other items, were removed. Dehumidifiers were set up, and Tim checked for moisture for several days. We will be recommending Servpro to family and friends, if needed. Our sincerest thanks!

Wendy Mandelkorn

The crew couldn’t do enough for me. They are faster than a 911 call.

Robert Steck

Prompt/courteous/professional/excellent work

Henry Ferstenberg

I recently had a flooding situation in my apartment, and Mitch and his team from ServPro were incredible from start to finish. They acted fast and professionally, helping to minimize the damage to the floor. Mitch was very responsive, always keeping me informed. Their work made what could have been a stressful situation much more manageable. Very grateful for their help!

Michelle Chen

Serve Pro offers quick response to sudden fires to restore your home back to where it was before. Contact Steve Adler. He is a gem.

ESTER HOROWITZ

About Us

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.

SERVPRO of Garden City/Hempstead is the largest and oldest franchise in Nassau County and owners Stu Cleary and Mitch Kaikow bring over 25 years of experience to you. Our staff is highly trained in property damage restoration - from initial to ongoing training, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start to completion.

Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.

Backed by a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Garden City/Hempstead - you need the brand you know and trust. Call today. We’re here to help!

Mitchell R. Kaikow, Stuart A. Cleary
Mitchell R. Kaikow, Stuart A. Cleary
Owners of SERVPRO of Garden City / Hempstead

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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