A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Forest Hills / Ridgewood
Our Google Reviews
(718) 381-3702
4.7
(72 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

My basement was flooded and the first team, headed by Riccardo came in and got all the water up and stacked the contents I had in the basement so I could go through it. The second team headed up by a Juan and Andre did a very good job in picking up the carpet, taking the entire tile floor up and taking down the paneling in the basement. They cleaned up, disinfected and put down mold prevention spray. They were very nice and very organized in their approach to getting the job done. I would recommend this team if you ever have a flood situation to cleanup.

Virginia Comber

Ricardo and his team were great. Mindful of when I needed to depart from home as well as doing a great job and keeping my home clean as they did their work. Thank you!

Elea Davison

Unbelievably efficient, neat, and kind crew.

Victoria Zunitch

The Servpro crews arrived on emergency needs to 1. Suction up filthy and smelly sewage water, disinfect, dehumidify to curtail further damage on day 1 visit 2. Clean and open up affected walls and ceilings to ventilate and prevent mold growth on day 2. Set up fans and industrial dehumidifiers to eliminate air pollutions for the residents. 3. Demolish damaged structures to prepare for the following restoration. 4. Professionally Coordinate and communicate with the insurance adjusters, perform necessary environmental tests, assist to arrange pack out services to clear the spaces to expedite recovery. 5. The team lifted the burdens from the affected residents and the Building Management, made the recovery process more endurable and affordable. Many Thanks to their professional services.

RxKay Yang

Great experience with Cesar and his guys. We had a pipe burst after freezing and they came and helped clean up the same day we called and it happened. Communication was great and everything was smooth.

Leah Anderst

The job was well done. The cleanup was great as well.

yolanda Jones

Fast Mold Testing did more than I expected.He moved the couch. He looked behind heavy furniture. He also checked my AC coils. Not many people do that now.Really liked that he put in extra work.

maria shabbir

Servpro did an awesome job in my water damage clean up. They did their job in a professional manner, neat, clean and courteous.

Carol Abate

Awesome Customer Service

Jovene Jones

About Us

We know that nothing can be as devastating as a disaster in your home or office. That is why we have uniformed professionals ready 24/7 to help. Each of our technicians undergo a rigorous training regimen through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to become confident and educated in their respective fields. We’re Faster To Any Size Disaster – and that begins with our preparedness for water, fire, mold, storm, flood, and other emergencies. 

We want you to feel comfortable with our technicians in your home after a disaster, and we can offer assurances to you with our background checks completed on every employee. Even the owner of our franchise has submitted for this to deliver transparency, honesty, and integrity to our clients when they feel at their most vulnerable. 

As a reputable restoration company serving Queens and its surrounding areas, our ability to be a one-stop-shop for our customers during dire times is invaluable. Subcontracting is time-consuming and costly and can leave you waiting for weeks longer than necessary for your project to complete. We have a team of experienced and licensed general contractors that can accomplish both emergency services as well as full-scale build back and reconstruction as needed. 

We understand that our reputation is worth more than the houses and building that. We have helped to restore in our time as a recovery team. Our work with organizations like the American Red Cross, Catholic Charities, and the Mill Basin / Bergen Beach Lion’s Club has allowed us to be a helping hand to our communities in other ways. 

Our award-winning service and high reputation through organizations like the Better Business Bureau (BBB) hinge on our rapid response and our results. From Grimaldi’s Bakery back to Forest Park’s amusement village, we are New Yorkers – invested in the culture and the history of what makes our structures worth the thorough attention we can provide. 

Robert Allen
Robert Allen
Owner of SERVPRO of Forest Hills / Ridgewood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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