A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carlsbad, Hobbs
Our Google Reviews
(575) 397-4873
5.0
(58 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Steven was amazing and super helpful and kind! They helped us with any question we had! We are so thankful for Steven and servepro!

Marisol Moreno

Steve has been very professional since day one. He explained every detail of every service he was performing. Steve and Mark came in and removed the last items from the room: mattress, box spring and frame, they were very carful in storing them in the garage. Very pleased and very happy with Steve's & Mark's work. Thank you.

Elsa A

Quick response! Called the office in the morning and the crew were onsite the same afternoon.

Robert Lindsay

I had been dealing with insurance company for 3 months over water damage. Serv pro came out the day I called them. Gage was professional and honest in February. It took 3 months to get all repairs complete. I called Gage he was prompt getting the furniture assembled and in room by two of the most professional young men: Decker Mcelvee and K’shawn Geiger. The two worked as a team and figured out the complicated bed and desk, both were complicated to put together again.These two young men had patience with a elderly person 👏😊

Sue Hunter

I recently had the pleasure of working with Servpro, and I am extremely impressed with the level of service they provided. The experience was professional, efficient, and exceeded my expectations. A special thank you to Steven, who cleaned my white couches so thoroughly… they truly look refreshed and like new again! His attention to detail, strong work ethic, and genuine passion for his job were evident throughout the entire process. It’s rare to see someone take such pride in their work, and it made a significant difference in the quality of the service. Also, a thank you to Emily, who he was a very professional and took care of my needs right away! Servpro as a company clearly upholds high standards and delivers exceptional results. I cannot say enough about how pleased I am with their services. I highly recommend them to anyone in need of cleaning or restoration services and will absolutely be using them again in the future! This is an amazing team.

veronica torres

Armando and Kayshawn did great work cleaning the dryer vent. They were courteous as well as the staff at office. Also Gage has great service. Glad they are here for hobbs

Miguel Angel

Excellent job. Very professional during a hard time. You guys are the best.

Tony was here boii

Awesome work our floors like brand new every time they come. Very professional and always works with our schedule!

Jasmyne Espinoza CASA

Gage and his crew helped us during a serious flooding situation when no one else could. Their service was prompt and thorough, and everything was explained in detail. Everyone was professional and hardworking. We are more than satisfied with their remediation of our basement.

Kathleen Meyer

About Us

SERVPRO of Carlsbad, Hobbs understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Carlsbad, Hobbs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Carlsbad, Hobbs can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Carlsbad, Hobbs. Our team has the IICRC certifications you need for the proper mitigation to take place. Our team will make sure you understand the process from start to finish as well as working with your insurance carrier every step of the way. 

With Gage and Raneen Radcliffe as the owners, their compassion and knowledge has given each of them praise for many clients and cemented them both with an exceptional reputation within the restoration and insurance industries in New Mexico.  Day or night both of them have been there for their customers when they need them the most. Their hands-on leadership style and sleeves rolled up approach earns them the respect, hard work and loyalty of their staff. Gage and Raneen are proud parents to their two boys and enjoys every opportunity to play that role.


If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

Gage M. & Raneen D. Radcliffe
Gage M. & Raneen D. Radcliffe
Owners of SERVPRO of Carlsbad, Hobbs

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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