Roxbury Cleanup and Restoration

Thank you, Jose, Sebastian, and Franco. Jose was exceptionally kind and courteous to my elderly mother, making her feel at ease about what’s ahead. He patiently answered all her questions and walked us through every step of the process. Sebastian and Franco worked diligently, demonstrating the same kindness and courtesy. We shared some laughs along the way. I wholeheartedly recommend this ServPro team!

I cannot say enough good things about Robert, Steven, and Tyler at ServPro. During one of the most difficult periods of my life, they went far beyond what I ever expected. This year, my family experienced two heartbreaking tragedies—the loss of a loved one to suicide in February and my daughter’s serious illness last month. Throughout it all, Robert, Steven, and Tyler treated me with incredible kindness, patience, and compassion. They understood that I was overwhelmed and made a stressful home restoration process so much easier. Their workmanship was outstanding, and their professionalism was second to none. What impressed me even more was that after the job was complete, they made a special trip back to fix my door and refused to charge me anything. That level of customer service and genuine care is rare today. If you’re looking for a company that not only does exceptional work but also truly cares about its customers, I wholeheartedly recommend ServPro. Thank you, Robert, Steven, and Tyler, for your outstanding service and for your kindness during such a difficult time. I will never forget it.

Nicho Bleh was absolutely outstanding to work with from start to finish. He was professional, responsive, and incredibly easy to communicate with throughout the entire process. Nico kept me informed every step of the way, answered every question I had clearly and patiently, and made what could have been a very stressful situation feel much more manageable. His communication was excellent, his professionalism was top-notch, and it was clear he genuinely cared about making sure everything was handled properly. Nico made the entire process smooth, efficient, and far easier than I expected. I truly appreciated his reliability, attention to detail, and willingness to help at every stage For context, mitigation work was done for water damage in two units.

I worked with Serve Pro when a water pipe burst at my business. From water remediation to damage removal to painting and flooring... they did an amazing job. Very responsive and professional. I highly recommend them

Amazing service and customer relations. Highly recommend, could not ask for a more qualified and attentive team. Thank you so much Nico, appreciate all your help throughout this process. Thank you Kim -Vernon NJ

I would highly recommend the SERVPRO Team. Nicho, Janel, Amilcar, Harri were highly responsive, there to help, professional, and did a great job at our house. Thanks to the SERVPRO Team!

Team - Jose, Janel, Amilcar, Harri, Tyler, Franco & Sebastian Office Manager - Autumn I could not be more thankful to have done my research, reach out to this ServPro, and be assigned this team when my home experienced significant damage from a winter storm. From the moment I called I knew I was in great hands. EVERYONE has been easy to work with, respectful and understanding, and incredibly competent at their jobs. The level of expertise this team brings to table is honestly outstanding. They are a thorough and well-oiled machine, who truly excel with the nuanced and more difficult aspects of the work. They are all genuinely assets to their company and have been even more so for me. I would absolutely recommend them to anyone!

I recently used SERVPRO for water damage in my home caused by ice damming, and I had an excellent experience with their team from start to finish. Their water mitigation team was fantastic. They worked quickly and efficiently to locate the source and extent of the water damage and immediately began mitigation to prevent any further issues, including potential mold growth. The crew worked under the direction of Nico, who was outstanding—professional, knowledgeable, and great to work with. The reconstruction team then stepped in and did a great job putting everything back together quickly and efficiently. This included sheetrock, painting, molding/trim work, and even installing a new shower. Clark was excellent in coordinating with my insurance adjuster and making sure everything moved along smoothly and in an organized manner. The rebuild crew, led by Pablo, did exceptional work. The finished product looks great—you truly cannot tell where the damage occurred. Overall, the entire process was handled professionally and efficiently. John, the owner, clearly runs a very organized and professional operation with a great team behind him. I would highly recommend this company to anyone in need of water mitigation or reconstruction services. Their professionalism, responsiveness, and quality of work made a difficult situation much easier to deal with.