A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Cheshire County
Our Google Reviews
(603) 352-7251
4.8
(85 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I cannot say enough good things about our experience with Servpro. We had to have our attic remediated and the entire team, from Ashley, the project manager to Troy, Al and Tyson were awesome! They were here on time every day and worked diligently until the job was done. They kept us informed about everything they were doing and when they were done, everything was complete and impeccably clean and safe. Each team member made a very stressful ordeal a lot easier to handle! Servpro is who to call when their type of services are needed!!

Mary DiCaro

James Dean went above and beyond:) He made sure that things ran smoothly and on time. He answered all my questions and was very professional.

Jill DeJesus

I'd like to thank David S. and Troy R. for their hard work to clean up my Mom's basement after a water leak. Their communication, respect, kindness and hard work are so appreciated. I would not hesitate to call them again if we needed this service. I would also like to thank Will for his communication and patience since we have not dealt with a problem like this before.

Tracey Gaier

I have worked a lot with Servpro and James! . These guys are amazing at the work they do and care about the work they do. Highly recommend

Theodore Gargano

I had a ton of damage to my house from the ice this past winter. ServPro was a fantastic partner through the whole mitigation process. Ashley's team was easy to work with. My main contact was with James and I cannot say enough wonderful things about him! He went well above and beyond to help me out, answer any questions, and just help keep me from stressing out too much! They are lucky to have him!!! This company is professional, quick to respond, and so helpful with dealing with insurance. 1000% recommend!

Jennifer Ely

ServPro crew supervised by Taylor were efficient, on-time, kept me informed throughout the project, was careful with my personal items, did an excellent job with my flooded basement and left the space clean and mold free. I highly recommend them

Ralph Coffey

Amy+Pam did an amazing job of removing the damaged parts of our house, drying everything thoroughly, and meticulously cleaning up when their work was done. This was no small feat, due to the age and condition of our damaged walls, ceilings, insulation, etc. Through it all, they kept me well informed both about what needed to be done and about how they were progressing in getting it done. I am very grateful and will ask for them by name if we ever have a similar situation that requires SERVPRO remediation.

Peter Elwell

I cannot say enough good things about the Cleaning/Restoration Service provided. The team leader, Julie, is incredible & Wilman, the Project Manager is personable & professional! The Technicians Justin, Julian, & David were so courteous & respectful of us & our home & worked so hard! Thank you all! Also, a shout out to Curtis who is a District Manager, I am impressed! BE IN THE KNOW-GO WITH SERVE PRO!

Kyle Beckwith

While the office experience was satisfactory, I have to give a huge shout out to the gentlemen that came out on site. Dave and Justin are the definition of integrity and professionalism. They worked relentlessly all day in freezing still water and outside temps, doing everything they could to slow down the back flow from our basement drain. Not only did they put themselves in an extremely uncomfortable work environment, they actually had the selflessness to ask me what I needed and apologize for a flood that wasn’t even their fault. I would recommend these specific technicians to any customer who still values working men who go the extra distance.

Chris Bartlett

About Us

Compassion, Customer Satisfaction and Community: At SERVPRO of Cheshire County, we believe these are the cornerstones of a successful emergency restoration business. We make sure these qualities are achieved and upheld daily. 

  • Compassion: Fire & water damage emergencies are always traumatic and, in most cases, may be the first time a client has experienced such a disaster. Our first objective is to make a client feel comfortable as we walk them through the restoration process following an unsettling experience. It is of utmost importance to build a trust with the client from the initial phone call.
  • Customer Satisfaction: The most important piece of any emergency restoration project is the satisfaction of the client. Every service we perform during a water or fire damage cleanup is done in the interest of gaining complete approval and contentment from that client. We want to make certain that their experience with SERVPRO of Cheshire County is a great one.
  • Community: Part of gaining the trust of our clients and the towns and cities around us is having a positive impact on our local community. We believe that strong involvement in local charities, events, groups and associations is essential in reflecting positively in our community.

History:

  • SERVPRO of Cheshire County was founded in 1978. Ownership was taken over by Richard and Susan Paul in 1988. Both Richard and Susan are from the area and still reside in Cheshire County today. For over 10 years, the Paul's stayed focused on providing the area with the very best in fire & water restoration services and building positive awareness through compassion, customer satisfaction and community involvement. In 2002, Richard and Susan’s oldest son Ryan came on board full-time as an Estimator and Project Manager. A year later, younger son Derek joined the family-owned and operated franchise. Both Ryan and Derek grew up in Cheshire County attending Keene High School and Keene State College. Now over 30 years into their family’s ownership, Ryan and Derek Paul are handling day-to-day operations as Co-Owners of the business along with Ryan’s wife Melissa who began her role as Office Manager in 2011. Ryan manages business operations while Derek is Director of Marketing. Together, the three hope to continue to maintain the shining reputation that was created by Richard and Susan over 30 years ago.

Community:

  • Each member of the Paul family has a long history and deep roots in Cheshire County and involvement in the local community has always been important to them. The same holds true for SERVPRO of Cheshire County as each member feels it’s vital to the business’s local image. From participation and sponsorship in youth sports, town government, school clubs, local charities and events, industry boards and associations, community involvement has not only been a fixture in their personal lives but has had a tremendous impact on their positive image in the community. Check out what we’ve been up to in our community!

Our Team:

  • With well over 100 combined years of experience throughout the entire SERVPRO of Cheshire County staff, we are more than capable to handle any emergency that comes our way. Our technicians receive constant training and hold certifications in the fields we specialize in. Combine training, experience and state of the art equipment, we at SERVPRO of Cheshire County are ready to assist our clients whenever a disaster strikes. Let us make fire and water damage “Like it never even happened.” Meet the SERVPRO of Cheshire County Team!

Why Choose SERVPRO?

  • Our team is comforting and compassionate towards our clients. We recognize that although we see fire and water damage daily, it may be the first and only time for our clients. We have a strong community connection to the area we serve. We employ a professionally trained and equally skilled staff. We have the capability to handle disasters ranging in size from one room of a house, to a completely involved commercial building. Our equipment and products we use to restore your property are industry leading and continually evolving. Lastly, we will settle for nothing short of total customer satisfaction on every project. Here’s what our clients are saying about us! Let us show you why we’ve been the area’s leading emergency restoration company since 1978!
Derek A. & Ryan R. Paul
Derek A. & Ryan R. Paul
Owners of SERVPRO of Cheshire County

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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