Rochester Cleanup and Restoration

Great company, great service

Steve and his team were responsive, professional, and efficient--grateful for their services!

The ServPro team spent over a month at Pope Memorial Humane Society after we had a fire in our building that left 90% of our building affected by smoke. The entire team was very kind and respectful, and also very thorough and efficient in their cleaning! Adam was super helpful and communicated with us every step of the way. We are super grateful for everything ServPro did to help us be able to open back up and get animals back in the building!

We had a fire at our facility that required extensive remediation from smoke damage. ServPro of the Seacoast had staff out the very next day to start evaluating damage and making a plan. Adam was our project manager, and he was extremely communicative and attentive theough every step of the process (which entailed multiple stages and took several weeks to complete). He answered all of our questions and provided regular updates without being asked - truly cannot speak highly enough of his level of professionalism. Crews were on site for full days every day until the job was done. Everyone was kind, hardworking, and easy to collaborate with (we still had work to do on our end, and they understood that!). We can't recommend this team highly enough. Thank you for the exceptional service! -The team (and animals) at Pope Memorial Humane Society - Cocheco Valley! 🐾

SERVPRO did an outstanding work restoring my home after an incredibly huge flood under my mobile home. Supervisor Adam & Lead technician Nikki and her crew Jack, Paul, & Cody showed compassion, knowledge, expertise & diligence with a team effort that helped ease my worries ! It took days of incredible hard work and they showed patience & pride every single day ! Adam helped me with insurance claims process which went above & beyond. I will always remember that ! Nikki is amazing & I recommend her for a promotion ! I will never forget her kindness & tenacity & the pride she takes in her position! It’s been quite an experience and I want to give my heartfelt thanks to you all !!! SERVPRO FOR THE WIN !!!!!

When I discovered water in the finished side of my basement, I made a quick call to my insurance company and they sent over ServPro of the Seacoast. Not only did they take quick action to solve my problem, they were very communicative and the teams they have sent over have been friendly and personable. Steve, as the lead, has been a pleasure to work with, and his dedication has really been outstanding. Very happy with the work that has been done and would use them again in a heartbeat if I ever, hopefully never, need to use this type of service again. Thank you, ServPro!

After an unfortunate issue due to an ice dam, I contacted Servpro to see if they could help me. They immediately sent Steve W. out to survey the damage. Steve and his associates were tremendous in every aspect of the job! They were professional, knowledgeable and extremely helpful, always explaining what they were doing and why. Their attention to detail was excellent. Steve was great to work with, always arrived when he said he would, worked around my schedule when necessary and contacted me if anything needed to be adjusted. I highly recommend Steve W. and his colleagues from Servpro.

We had a heating pipe that had a slow leak and finally burst. Mold, wet wall board, wet carpet - the works. Jesse and his team did a great job cleaning everything up, getting things dried out and keeping us informed of the whole process. Made a stressful time a little less stressful.