A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Winston Salem North
Our Google Reviews
(336) 744-5104
4.8
(223 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Isaac Cannon was wonderful to work with. He was professional, articulate and answered all of my questions without hesitation. He was very positive and you could tell he loves what he does. He was a pleasure to work with.

Jennifer Stone

Very informative, able to answer all the questions I had, arrived on time and cleaned area well.

Sandra Martin

Wow, these people are amazing at W-S North, from the kind lady who answered my call and was able to get a guy to my house on short notice to the gentleman Darryl who was kind, honest and very thorough on explaining to me the mold and where it was coming from. I appreciate Servpro of W-S North staff and knowledge!

Danielle Whedbee

Travis came out and assisted with a dishwasher leak we had. I would recommend asking for Travis for anyone using this servepro. He’s informative and respectful. He also goes over options with the homeowner instead of just doing something. Highly recommend Travis!

James DeMaio Masny

Had a great experience with the Servpro Representatives who carried out the work at my home. Travis H. and Dave R. did a great job.

Tim Warrington

We had a broken pipe that caused a lot of water damage, and SERVPRO was a huge help. They came out quickly, explained what needed to be done, and got right to work. Everyone we dealt with was friendly, professional, and easy to work with especially Dave R, Joe w, Isaak and Travis . They did a great job and made a pretty stressful situation much easier to handle. I really appreciated how well they communicated and how respectful they were of our home. I would definitely recommend SERVPRO to anyone dealing with water damage. Very happy with the service we received.

Milton Soditch

Isaak,Travis,Joe and Dave Were very professional. They also explained every question I had which was great! If I ever have an emergency again, I will ask for this Team for sure!

jill soditch

Overall, crews provided rapid and effective response. Dave R. and Travis did an excellent job with daily monitoring. Their visits were on time, thorough and informative.

Ed Blackmer

Had a water heater leak

C. J. Alexander

About Us

SERVPRO of Winston-Salem North is a trusted leader in the restoration industry, providing expert cleanup and restoration services for homes and businesses throughout the area. Locally owned and operated by Britt and Stacy Holcomb, along with Brian and Tanya Carlson, our team brings a combined 40 years of industry experience to every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We know that disasters can strike at any time, which is why we offer 24/7 emergency response to minimize damage and restore properties quickly.

With cutting-edge technology, highly trained technicians, and a commitment to customer satisfaction, SERVPRO of Winston-Salem North is ready to handle any size disaster. Whether it's a residential water loss or a large commercial fire cleanup, our team is dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb, Brian & Tanya Carlson
Britt & Stacy Holcomb, Brian & Tanya Carlson
Owners of SERVPRO of Winston Salem North

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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