A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Union County
Our Google Reviews
(704) 764-3216
4.7
(105 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Great experience with SERVPRO! Manager Oger and technicians Angel and Josue arrived on time, were professional, and explained the entire process. They cleaned up after themselves and made everything easy to understand. I appreciate their work and would recommend them!

Farrah Biggerstaff

Had a dishwasher leak and serve pro was return ed my call with in the hour. Oger (manager) was quick to come out to assess the situation and get what was needed. Juan, Josue, Angel and Daniel set up the drying pads quickly explained everything along the way. They came by daily to check the readings and when the time was right removed the equipment. The office staff was also great, called and gave us time frames for when they would arrive daily and they were actually right on target. We would recommend them highly Cathy and John Kyne .

cathy kyne

My experience was great. Everyone was professional and easy to work with. Oger, Juan, Jose, Angel, Daniel and Franky were all excellent.

Michelle Brown

This is the second time we’ve used Serve pro for water issues on hard wood floors. Oger, Juan, Daniel, and Josue were all extremely friendly. They were quick to respond and detail oriented with the entire process. Their equipment is also great. They helped save our floors from major damage the second time around after calling them immediately. The first time, they were just as efficient but because a faucet had been left running for 4hrs, the damage was a lot more complicated. They handled everything with our insurance. Thankfully our house has recovered from both incidents. Couldn’t have done it without them.

C Snyder

We had a pipe leak in our crawlspace. After the leak was stopped, Servpro came out the same day to start the drying process. Oger and his team -Juan, Daniel, Angel, and Josue- were polite, professional, kept us informed, and answered all of our questions throughout the process. We would highly recommend this team to anyone needing their services.

Carol

We had a water pipe leak in a bedroom and the following team came out and handled the clean up (hopefully names spelled correctly) quickly and thoroughly. Thank you! Manager-Oger Techs-Angel,Daniel,Josue

Y Gama

We had a great experience with Servpro, they were very efficient and did a great job communicating what they were doing each day and when they would be back. Someone would call me each day to let me know the time which I appreciate. They always came when they said as well. Water damage is frustrating and they made it easier. Would definitely use them again. Specifically, Oger and his team Juan, Daniel, Angel, Josue, Frankly.

Katie Goodloe

A very professional team...in the field and in the office. In the field, the team of Oger, Juan, Daniel, Angel, Josue, Frankly, David, Neil, Desmond, Alan, Eva, Yanery, Mari, Mayra, Maya and Jessica made a bad situation good! Of course the office support by Allyn, Shannon and Nikki was excellent. The Servpro team will definitely be used again if I am ever in disaster mode again! Mike

M Taylor

Your group that came to assess our storm damage and pack up the contents of our cabin were extremely professional and worked especially hard and carefully to pack each item including the furniture. Your staff included Juan, Daniel, Eva, David, Yanery, Josue, and Oger. Thank you to all of them for a job well done!

Rose Simmons

About Us

SERVPRO of Union County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Union County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Union County can also mitigate mold and provide services after a biohazard loss from your home or business. Our company is an Unlimited NC General Contractor and we are able to provide rebuild services to all of our customers ensuring a turn-key experience.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Union County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Shaun C. & Kimberly S. Morgan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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