A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South Mecklenburg County
Our Google Reviews
(704) 840-6112
4.9
(121 reviews)

Need Odor Removal?

Jim and I are native North Carolinians.  We love Charlotte and especially the South Mecklenburg County area.  We believe we are here for one reason- to serve our South Mecklenburg County friends in need.  When your need is an odor concern, we know that it is very difficult to address alone.  You may not know what steps to take or even how to begin to address it- sometimes you might not even be able to identify it.  

We begin by identifying the source.  We remove it or use state of the art techniques, products, and equipment to mitigate the odor when possible.  Sometimes it is simple and sometimes, it requires elbow grease and many steps to finally address the odor.  No worries- we do not give up and are not afraid of hard work!    

SERVPRO of South Mecklenburg county technicians are IICRC certified Odor Control technicians.  We know how to address 40 years of cigarette smoke in a home or business, opossums (aka possums) in the crawlspace, skunks and squirrels in the attic, smoke and soot from the grease fire caused by fried chicken cooking too long, musty smells that come from unmitigated water damage, pet odors, and general odors that make your nose crinkle and your feet move toward the door! Yes, these are actual odor sources we have successfully addressed for our South Mecklenburg County friends and neighbors!  We would love to add your odor story our history!  Call us today and let us address "that yucky smell"!

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

The experience I had with SERVPRO was incredible! Starting with Noah Rodriguez, he was extremely professional and quick to respond to all my questions and concerns regarding the water damage mitigation for my floors. Richie and Hundley both did a fantastic job starting the removal of the impacted flooring and cleaning up any mold they found. When they finished, they made sure everything was spotless. The communication between Noah and Richie was the gold standard of customer service, they both ensured I was fully informed from start to finish.

Crystal

Phenomenal job done by our team that came out - Orlando and Damon. They were very friendly, super helpful in understanding the whole process and went above & beyond to help throughout the day. Highly recommend ServPro and the two of them to anyone!

Jared Kimble

Great service!

Jonathan Wright

Very prompt, helpful, and stayed in touch with every step of the process.

Barbara Godfrey

Never really had to deal with this type of stuff before but they walked me through all of it. Communicated the whole way through and checked on the progress regularly. Very satisfied!

Heather McAuliffe

Richie and Seth and everyone from ServPro that helped with cleanup did an amazing job

Katie Ryder

excellent service, Logan and his crew were able to redo an entire floor of our building and caused 0 interruptions in the process, highly recommend this team !

tony trev

Excellent

suzanne sullivan

Three young men and a woman came right away to deal with the leak under my sink! They were all lovely and took care of the problem quickly and efficiently. It was a pleasure working with them!!

jd Schneider

About Us

SERVPRO of South Mecklenburg County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of South Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South Mecklenburg County can also mitigate mold from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Mecklenburg County.

Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally based restoration team to be a reputable and respected service provider in the Charlotte area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout the communities that we serve. Our professionals have over a century of combined restoration experience, giving each member of our team a unique and professional approach to every project we undertake to exceed the expectations of the customers we serve.


If you would like to schedule service for your home or business, please call today!

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of South Mecklenburg County

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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