A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Shelby
Our Google Reviews
(704) 596-9700
4.9
(170 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Both Jamel and Tyler - and Ty earlier - were very professional and efficient. They took care of the problem and took extra time to make sure that everything was wiped down in the area that was compromised in our basement. They thoroughly kept me informed throughout the process and will return to finish the job.

Krisha Chachra

From the scheduler, to the fact that the Technician James showed up within two hours for a non-emergency, to the thorough job James did on site, everything was amazing!

Mitch Emoff

jamel tyler and ty came to complete my service and did a great job they were very informative knowledgeable and amazing with communication. Would definitely recommend 10/10 thanks guys for all your help and kindness

Jaressa

Highly impressed with the work that was completed today by Ty, Tyler and Jamel. They were very professional, respectful, helpful and kind. They made the overall experience of the service very pleasant. I highly recommend Servpro. They provided high quality work and communicated very well.

Alexis Parr

Tyler and Jamel rocked it out. Friendly and professional service!

Nick Brownfield

Steven and Felipe did a great job. They were very thorough and communicated everything to me. They made it a point to get me taken care of as quickly as possible. Great experience.

Amanda Gladhill

Quick and hard working, and a pleasure to talk to once the work was done!

NerdInShiningArmor

Servpro is an amazing company with outstanding employees who go above and beyond for their customers. With the utmost professionalism the Servpro team worked to restore our entire downstairs due to a burst pipe that caused significant damage. They are very knowledgeable, compassionate, and accommodating at every turn. I hope you never face a tragic situation requiring restoration. However, if you do CALL SERVPRO. They are seriously the best. Stephanie Pasour President/Executive Director Cleveland County Arts Council

Stephanie Pasour

Steven and Felipe was great I recommend them for your floor specialist

James Allen

About Us

SERVPRO of North Central Mecklenburg County understands the stress and worry that comes with fire or water damage and the disruptions it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Central Mecklenburg County can also mitigate mold and mildew from your home or business.

Our staff is highly trained property in damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Central Mecklenburg County. The team works 24/7/365 to meet the disaster restoration needs of our customers.

If you would like to schedule service for your home or business, please call today!

We're a local family owned franchise. We started small but took every job and treated our customers with empathy, respect, and passion. Our Franchise  strives for EXCELLANCE. Our IICRC-Certified restoration technicians can handle emergencies of any size or severity. Our team services the metro Mecklenburg county area. The owner, Wes Tyson was born in Charlotte and attended Charlotte Mecklenburg schools.  Wes is married to Michelle Tyson and has raised there two children, Will and Leah in Charlotte.

Our Employees

Our mission is to develop a team of knowledeable professionals with compassion for people who focus on excellent service, fairness and quick response. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, background checked, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.

Our Services

Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, COVID -19 sanitization,  deodorizing and much more.

We are a preferred vendor for most insurance companies.  CALL NOW to schedule a FREE Estimate. 

SERVPRO Flag
William Wesley Tyson Jr.

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test