A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rockingham County
Our Google Reviews
(336) 573-4345
5.0
(51 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We found mold in our home and honestly didn’t know what to do. It was stressful and scary, especially worrying about our family and our house. From the first phone call, SERVPRO of Rockingham County was kind, reassuring, and quick to respond. They explained everything in a way we could understand and took care of the mold problem from start to finish. They removed the mold, fixed the damage, and made sure our home was safe and clean again. When they were done, everything looked great — you would never know there had been mold there. The whole team was professional, respectful, and truly cared about helping us through a tough situation. We’re very thankful for their help and would definitely recommend SERVPRO of Rockingham County to anyone dealing with mold damage or needing mold cleanup and restoration.

McKenna Rakaczewski

UPDATE: Cliff called and explained what had happened and I so appreciated the call. Meeting Cliff was a real treat, one of the kindest folks I've spoken with outside of church in quite awhile! He spoke using real people words, very down to earth and easy to understand. He gave my mother and I some valuable information plus shared resources. Thank you Cliff for your willingness to help. Highly recommended, GREAT BUSINESS!!! I called then Cliff returned my call, said he would be out between 3:30-4, never showed, never called. I called back and no return call. BAD BUSINESS!!!

LaVonne Blalock

I have referred client’s over the years to this amazing team! They are one of the few companies on my A+ list ! They’re trustworthy and a dedicated service to our community and area! Thank you big time for your many years of service.

MELODY TUTTLE

We had a puff back from our HVAC system and SERVPRO OF ROCKINGHAM COUNTY came out quickly to handle the cleanup. They were professional, thorough, and very respectful of our home. They cleaned all affected areas and made sure everything was safe and restored properly. The team explained the process clearly and worked efficiently. We really appreciated their fast response during a stressful situation and would highly recommend them to anyone dealing with smoke or soot damage.

Chris Lester

Cliff and his crew at SERVPRO are the real deal. They showed up fast when we needed them, got everything taken care of, and were just great people to work with. I’d call them again in a heartbeat. Highly recommend!

Amy C

ServePro has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County. Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini Cardwell

Servpro and Cliff have done multiple projects for me personally and for my business. His team is always thorough and professional and goes above and beyond to make sure everything is done correctly and to our satisfaction. I highly recommend Servpro and Cliff for all your needs!

John Dabbs

Amazing results and service! Cliff is always professional and reliable! Thanks for the many jobs you have done for me and my family!

Debbie Dabbs

Highly recommend for their wonderful assistance & direction in such a stressful situation!!

Tina Marsh

About Us

SERVPRO of Rockingham County

A Family-Run, Legacy-Driven Restoration Company Serving Rockingham County for Over 15 Years

For more than 15 years, SERVPRO of Rockingham County has been a trusted name in cleanup, restoration, and reconstruction—serving our neighbors with professionalism, compassion, and care. We are proud to be a locally owned, family-run legacy business, built on integrity, accountability, and a deep commitment to helping people through life’s most difficult moments.

Specializing in water damage restoration, fire and smoke cleanup, mold remediation, storm damage, and full reconstruction, we provide end-to-end solutions for both residential and commercial properties. From a small leak to a large-scale disaster, our team is equipped to restore not only your property, but your peace of mind.

At the heart of our company is Cliff Lester, Owner and Operator, whose leadership is grounded in service, transparency, and doing what’s right—every time. Alongside his wife, Jodi, Cliff has built SERVPRO of Rockingham County with a strong family foundation, one that now proudly includes the next generation. With the addition of their son and Cliff’s brother, Chris joining the leadership team, our business continues to grow as a true legacy—one rooted in family values and long-term commitment to the community we call home.

Our technicians are IICRC-certified and trained in industry-leading restoration techniques, using advanced equipment to handle mitigation, cleaning, and reconstruction with precision and care. We manage the entire process—from emergency response through final rebuild—and work directly with insurance providers to simplify the claims experience.

Available 24/7, SERVPRO of Rockingham County is here when it matters most—helping make it Like it never even happened®.

Clifford W. Lester III, Jodi P. Lester
Clifford W. Lester III, Jodi P. Lester
Owners of SERVPRO of Rockingham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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