A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Lenoir, Duplin & Jones Counties
Our Google Reviews
(252) 208-7888
4.8
(91 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Donna , Blanca and Angela did a great job. Thanks

Tony Boyette

Donna, Alex and Blanca were amazing. Went above and beyond. Definitely would highly recommend. Thanks Larry & Janice Pope

cynthia dodge

Servpro was very professional they were very polite Donna Alex and Blanca where very professional very courteous job well done I would like to thank them and if I ever need help again I would be glad to call on their service again

Dorothy Rhem

The team that came out were very professional and thorough. Thank you! Alex Brandon Ashley Blanca Ethan Tim

Nathin Hayes

Ms Donna Shultz, Blanca, Alex, Brandon and Ethan did an excellent job with Ms Jean Darden house. They were very professional, caring and had the most pleasant attitudes. They all were very hard workers and I mean very hard workers. My experience with them was wonderful. I felt like they became part of my own family. They all deserve a vacation.

Vicky Prayer

Donna, Alex, Blanca, Brandon are great representatives of your company. They work in order and no chaos. Thank you for such fine representatives. Keep up the GREAT work!

Alberta Bannerman

Donna Schultz, Ashley, Blanca. They did a perfect with my carpet. Very professional, friendly. They explained everything before they did the work.

Timmy Hardison

Donna, Ashley & Blanca did an amazing job with getting our home back together after experiencing a small house fire.. There are no words on how good they took care of my home and made sure I was apart of ever movement

Lakiya James

I was definitely pleased with the work and attention to detail these ladies did. Mrs. Donna walked me through each step and explained everything they would be using during the clean up. Ashley and Blanca were very friendly and thorough with the job they both and had very positive attitudes throughout our entire interaction. These ladies were extremely awesome to work with and I will definitely be having Servpro service us again in the near future.

Jessie Jones

About Us

SERVPRO Home Restoration of Lenoir, Duplin, Jones, and Wayne Counties understands the stress and worry that comes with fire damage or water damage and the disruption that storms can cause on your life at home or in your  business. Our goal is to quickly minimize the interruption to your life and restore your home "Like it never even happened."


SERVPRO of Lenoir, Duplin, Jones, Wayne Counties specializes in the clean up and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties including the towns of Wallace, Mt Olive, Beulaville, Kenansville, Warsaw, Rose Hill, Trenton, Maysville, Pollocksville, Pikeville, Kinston, LaGrange, Goldsboro can also mitigate mold and mildew from your home or business.

Our staff and professional construction crews are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge for seamless communication with your insurance provider and restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties.

Our franchise is locally owned and operated by Licensed General Contractor Tony and Charlene Turner. Natives of Lenoir County, they are committed to making sure that our customers are a top priority and they are well taken care of. They have strived to serve their community since 2001 with the utmost integrity. Our employees are the best of the best and understand how important it is to serve a community that they call home.

If you would like to schedule service for your home or business, please call today for a free estimate!

Tony & Charlene & Zachary G. Turner
Tony & Charlene & Zachary G. Turner
Owners of SERVPRO of Lenoir, Duplin & Jones Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test