A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hendersonville and Lake Lure Forest City
Our Google Reviews
(828) 692-3337
4.7
(52 reviews)

Need Odor Removal?

Odor Removal and Deodorization in Hendersonville, NC



Lingering smoke, musty dampness, sewage residues, or embedded household soils can remain in carpets, upholstery, and building materials long after Hendersonville rooms look clean. SERVPRO of Hendersonville provides odor removal and deodorization focused on eliminating the source of the smell—not covering it with perfume.



Our process begins with identifying which materials are holding the odor. We clean or remove what cannot be saved, then apply professional deodorization methods suited to fire, water, organic, or other loss types. Air scrubbers, specialized treatments, and content cleaning may be part of the plan when odors have traveled through porous finishes, crawl spaces, or HVAC pathways common in Henderson County homes and businesses.



Older Hendersonville houses, finished basements, and mixed-use commercial spaces often recirculate odor if ducts and hidden cavities are left untreated. Addressing those pathways during remediation helps prevent smells from returning after the visible cleanup. We keep you informed about in-place treatment versus packout options and document the work for insurance when needed.



If persistent odor is affecting your Hendersonville property after a loss or long-term buildup, contact SERVPRO of Hendersonville. Source-focused deodorization supports a fresher interior and a more complete recovery.

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

As far as drying my home from a water leak they were good, as far as there subcontractors replacing my oak floors ...an absolute terrible experience (note those pictures are different boards in the same room that are raised and not level), not taking responsibility for a gas leak from my stove after leaving a loose fitting and not replacing the flexible gas line as per regulations (one time use) leaving me with a $219 bill after I was told to call the gas company and have them billed because I smelled gas. Dishwasher never secured in place (the gas company man actually asked me if they left the dishwasher like that). I would love to share the message dialog with my project manager denying responsibility. If and when ServPro makes things right I will amend my review. I was contacted by my project manager this morning and the gas repair bill has been paid and the floor issues will be taken care of Saturday 8/1/26. I upgraded from 1 to 4 stars as ServPro did stand up and repairing my flooring.

Robert Scire Risichella

Servepro was recommended to us by our insurance company after we had a water line bust and flood our house. They had a team at our house in a few hours from when we called. We had them complete the mitigation and dry out process as well as the repairs. At every step of the way, ServePro and all of their employees went above and beyond to provide the best care possible. I would certainly use them again and recommend them to anyone who needs their services.

John Keller

Impressed by our recent experience! Our entire bottom floor flooded and from mitigation to repair the company made the process seamless. Thankful for their quality repairs, effortless communication and prompt and courteous service. Todd went above and beyond to accommodate our timelines and choose amazing contractors.

Jenn Carroll

Our church had some ceramic tile and carpet taken up and then more flooring installed.We had quite the mess.Dust EVERYWHERE!!!Our Sanctuary was COVERED in dust,even our baby grand.😳We called Servpro and they did an AMAZING job cleaning.They brought in around 8 or more people.We highly recommend Servpro.

Deborah Adcock

Servpro is fantastic! They are so knowledgeable and professional and friendly and left my home spotless, not a trace of where they had been working! This excellence is why we called them to rebuild our deck, even after their storm repairs were finished! They don’t hesitate to answer any questions and did extra work to help us when we were unable to climb high ladders. We have family with allergies, and their thorough mitigation gave us confidence that there would be no more problems with mold or odor. Our supervisors were Clem and Melissa and Charlie and of course John, but the whole team are wonderful! We trust Servpro after seeing their work on our projects but also after seeing what they have done for others for over 20 years. Thank you all!

Carol Jensen

Servpro of Hendersonville acted quickly to provide water remediation and repairs to my sunroom after the recent ice storm. Their staff was always very courteous and prompt in providing these services. I would definitely use them again!

Karen Purdy

We had a kitchen fire that damaged cabinets and wooden flooring and smoke damage throughout the rest of the house. Servpro mitigation services showed up within hours and the next day a small army arrived to clean the house and everything in it, then emptied the house of furniture, etc and then demoed the damaged areas over a couple of weeks. We then employed Servpro restoration services and they coordinated the painting, flooring, new cabinets, electrical, plumbing, etc. resulting in a brand new house interior essentially. We found everyone professional, personable and receptive to our concerns.

bill hill

We had major water damage to our kitchen from a water leak. Servpro provided mitigation as well as reconstruction of a new kitchen. Every one of their employees was professional, competent, and cooperative. The project manager went above and beyond in helping us.

Patricia Clow

Our house experienced catastrophic damage from a leak in a hot water line underneath. The damage mitigation crew led by Melissa, came in and assessed the damage and removed everything that was in need. This turned out to be 100% of our floors, the kitchen, both bathrooms, everything. It was then turned over to Todd, our project manager. He went above and beyond to not only repair the damage, but give us a new house. We are happier than we have ever been in our house, and ServPro made this possible. Thank you Melissa, Charlie and Todd.

thomas marino

About Us

Meet the SERVPRO Team in Hendersonville

Disasters can strike when you least expect them, but when they do, SERVPRO of Hendersonville is here to help. Our experienced team of restoration professionals is equipped to handle water damage, fire loss, storm issues, mold infestations, and flooding. Using state-of-the-art technology and proven industry techniques, we quickly and safely restore your home or business, minimizing the disruption to your life.

Our team is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) and is highly trained in restoring both residential and commercial properties affected by water, fire, or mold damage. Whether it’s a small issue or a large-scale disaster, you can count on SERVPRO of Hendersonville to bring your property back to pre-damage condition.

We are available 24 hours a day, 7 days a week, and 365 days a year! SERVPRO of Hendersonville also works closely with your insurance company, making the restoration process as smooth as possible. We proudly serve Hendersonville and surrounding areas, including Flat Rock and Mountain Home, NC.

When the unexpected happens, trust the experts at SERVPRO of Hendersonville to restore your property quickly and professionally. We’re always just a phone call away!

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Hendersonville and Lake Lure Forest City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test