A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Haywood & Transylvania Counties
Our Google Reviews
(828) 452-2111
4.6
(45 reviews)

Need Odor Removal?

Odor Removal and Deodorization in Haywood and Transylvania Counties



Smoke from a kitchen fire, musty dampness after a leak, sewage residues, or long-term soils can leave odors woven into carpets, soft goods, and structural materials across Waynesville, Brevard, and nearby mountain communities. SERVPRO of Haywood & Transylvania Counties provides odor removal and deodorization that targets the source—not a temporary fragrance cover.



We identify which materials are holding the odor, clean or remove what cannot be salvaged, and apply professional deodorization methods matched to the loss type. Air scrubbing, specialized treatments, and content cleaning may be included when smoke, water, or organic soils have migrated through porous finishes and HVAC pathways common in mountain homes and cabins.



Tourism rentals, older residences, and commercial spaces in Haywood and Transylvania Counties often recirculate odor through shared ductwork or unfinished lower levels. Addressing those pathways during remediation helps keep smells from returning after surface cleaning alone. We explain the plan clearly and document work for insurance when a claim is involved.



If persistent odor is affecting a Waynesville, Brevard, or nearby property after a loss or long-term buildup, contact SERVPRO of Haywood & Transylvania Counties. Source-focused deodorization supports a fresher, more usable space.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had a pipe leak on the second floor that unfortunately went unnoticed for several days, resulting in significant water damage to the second floor, first floor, and basement. Servpro handled both the remediation and the reconstruction on all three floors, and they did an excellent job from start to finish. The quality of the work was very good, the billing process was clear and straightforward, and communication throughout the project was excellent. We always knew what to expect and where things stood. A special thank you to Bryden, our project manager. He stayed in regular contact with us, kept us informed every step of the way, and made what could have been a very stressful experience much easier to navigate. We really appreciated his professionalism and responsiveness. I would definitely recommend Servpro to anyone needing water damage restoration and reconstruction services.

William Shelhart

From rapid emergency services with Kad, to the trustworthy estimating with Shawn, then the amazing build back with Kevin. This team is a one-stop shop for every emergency need you might have. Always my #1 pick!

Victoria Andrade

Had a water over flow in laundry room which affected wood floor on main floor plus ceiling , walls, wood flooring and carpeting on lower floor. My insurance broker recommended ServPro and I am glad he did. Their restoration and repair was excellent and done very efficiently. Management advised us best ways to get the finished product we wanted. I would use them again for damage repair or updating. Highly recommend them.

Richard Schley

Called Shawn, came out next day. He courteous, knowledgeable, and HONEST. It's a family business and I will use them whenever I can.

William Mims

Serv Pro has been an absolute all around great company to work with. Communication has been clear and staff has been completely transparent and honest. Todd Puckett, Charlie and John have all helped me through everything but Todd especially has been extremely detailed and diligent all the way through from start to finish. He reruns calls promptly and always goes the extra mile and he’s open to “non cookie cutter” solutions to any issues or concerns that arose during the project. I am grateful for serve pro and for Todd. He’s an excellent employee and one you want to keep around working for you.

Tiffany Conner

Great people to work with. Did what they said they were going to do and quality workmanship. Everyone on the crew was professional and knew what they needed to do and quite efficient. Would hire them again

Andrew Whitaker

we had a hot water tank that flooded our basement. I found it at 11:30PM. called servpro first thing in the morning and they were out here within the hour. helped move furniture and very promptly had the water up, dehumidifiers and fans running and treated the space for mold prevention. the technicians James and Grayson were informative, reassuring, courteous and very efficient. a most impressive service at a reasonable price

Dennis

After a leak was discovered, I called for SERVEPRO for help. Immediate, pleasant response. Efficient, knowledgeable assessment. Clear explanation and plan for fixing it. Could not have asked for a better experience.

Joann Carroll

ServPro’s production manager and team did a quick and thorough cleanup of a basement sewage leak. The production manager was very knowledgeable and communicated in a responsive and professional manner.

Lucy Cichon

About Us

Meet the SERVPRO Team in Haywood and Transylvania Counties

When disaster strikes, SERVPRO of Haywood and Transylvania Counties is here to provide fast, reliable restoration and remediation services 24/7—even on holidays. We understand that property damage can be incredibly stressful, and our dedicated team is trained to guide you through the entire restoration process with care and expertise. Whether it’s fire, smoke, water damage, or mold, we offer comprehensive residential and commercial restoration services to get your property back to normal as quickly as possible.

Our team specializes in the cleanup and restoration of properties impacted by fire, water, or mold. We proudly serve areas throughout Haywood and Transylvania Counties, including Cherokee and Hazelwood, NC. From assessing damage to completing repairs, we’re committed to restoring your home or business efficiently and safely.

At SERVPRO of Haywood and Transylvania Counties, our trained professionals are equipped with the latest tools and technology to handle any restoration challenge. Whether you're dealing with water damage from flooding, smoke damage from a fire, or mold infestations, we are just a phone call away. Trust the experts at SERVPRO to restore your peace of mind and property. We're always Here to Help®!

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John & Susan Bowles

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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